Address: | 1301 S Grand Ave, Glendora, CA 91740, USA |
Phone: | +1 626-963-8531 |
Site: | calif.aaa.com |
Rating: | 4.1 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 10AM–2PM Closed |
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Deb Wager
Very poor service! My Mother and I went in to take her deceased husbands name off of their account. He died in September. I came from out of state, and we went to the Glendora, CA office, on Grand, on December 19th to report the change. I called in January to report my Mothers new address, and explained again about her husbands death, and a refund should be made out in my Mothers name. I had to ask for the refund, they werent offering that service, either. The check arrived in the name of my Mothers deceased husband. It did have her correct new address on it. I called regarding the check made out to a dead man. They had plenty of "legal excuses", why they cant put my Mothers name on the check. They have no record that I came in, in person, to the Glendora office. The service was terrible too. Quite a wait. We talked to 2 different people there. We basically wasted our time. Even though my Moms name is on the account, they say legally they can NOT issue my Mother the refund. Yet, they CAN charge her a yearly fee to have her name on the account. They dont seem to understand customer service.
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Nicholas Cole
Only insurance company who cant release a binder for a dealer, even when the customer added the vehicle previously. Mary(the representative) and edan(the surpervisor) from the corporate office were extremely unhelpful from the beginning of the conversation. If this is what happens just to obtain proof of insurance then i cant imagine if you have to file a claim. Look elsewhere for coverage
RO
Rolin Tapp
Miss Linda Gregory! She is a very awesome lady! And very knowledgeable about auto insurance! She is very helpful! And she made our life so much easy when it comes auto insurance! We live far but we dont mind driving just to see miss Linda Gregory, because we know she had an answer all the questions we have! Thank you so much! Miss linda!
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Savannah Hansen
The staff tends to rush through things, which is great if they put you in the right line the first time. This last time this made us and a couple people around us end up waiting in two lines instead of one because the check in person just assumed we were registering cars. Another down side, they only take cash or check.
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Dan Amosin
I renewed my car registration today, May 28. In less than one minute, I got my renewal. Courteous, accurate, fast service by pleasant people with incomparable smiles and fantastic sex appeal. Thanks.
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Robert Garner
Short lines and very helpful staff. I went there to transfer my car that I sold to some indian guys, no speaky much english. They didnt understand some laws so the AAA rep set them straight.
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Leona Swedenhjelm
Worst experience in a long time. The two woman at the insurance and membership window. One does know what she is doing and the other is UNINTERESTED in assisting ANYONE!!!
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titus brown
Quick, fast, and always helpful. DMV what forget those lines. The only thing they cant do is Drivers License and inspections. Darn!
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Alisia Bryant
The company is very misleading and gave me bad information about my Auto insurance and I have to go back again to get some help !
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Kimo Clyde
This place is starting to look like the DMV. Long lines and slow service. There is no longer a benefit to coming here.
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Darren Hoffman
Always great service. Try to stay away on. Busy days & times (i.e. lunch time M-Th & all day Fri/Sat)
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beverley royster
Outstanding service. Especially Odette Griffin, she was so friendly and courteous and listened to me.
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Dave Cave
Real hit and miss here. Sometimes you get great services, and other times it feels like the DMV.
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Javier Marrufo
Friendly, courteous service, ncluding their services offered, cant ask for anything more.
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Marlene Joye Luevano
Roadside service is great and its awesome to have DMV services
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binh huynh
occ school need some towing some dont use there permit
AL
Allbrake Andlube
The best brake shop ever sorry to see them close
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Ronald Holt
Reasonably priced insurance and friendly staff.
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MIKE AGUILERA
New member for AAA INSURANCE so far so good
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Jesse Echevarria
Great service and in & out very quickly.
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ROB P
Very poor customer service and support.
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Gina Hernandez
Friendly customer service and fast!
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Barry Witherby
Excellent service and very helpful
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Danielle Wilson
Good, nothing out of the ordinary.
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Kenneth Kelble
No problem s very good quick .
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Michelle Arroyo
Friendly, easy to use AAA.
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Javier Vazquez
I recommend this place !!!
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Brandon LeDesma
Amazing customer service
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Aileene Tellez
Always great service!
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David Ortega
Quick..reliable. ..
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Frank G
Is the best service
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bradley swiney
Best car insurance
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Ignacio Rosas
Really good people
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Howard JR Nelson
Ok .