Address: | 10540 E Foothill Blvd #100, Rancho Cucamonga, CA 91730, USA |
Phone: | +1 909-980-0233 |
Site: | calif.aaa.com |
Rating: | 3.9 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 10AM–2PM Closed |
AN
Angela Silva
First time using AAA to plan a trip. The travel agent was very unorganized. I was booking a trip to Hawaii and wanted excursions added to my trip. She couldnt remember prices or locations that she had quoted me. She would say she would call me back and didnt. I had to keep calling or emailing her to get her to call me. I ended up booking my own excursions and to top it off she neglected to tell me about the $125.00 processing fee. Imagine how surprised I was when I saw the charge on my card. I emailed her regarding the fee and have not received a phone call back yet. Think Im going to go through Costco next time.
RE
Rebecca McAninch
Waited over an hour to have a document notarized. And while I realize that people may go ahead of you based on the service you require, the young lady that ended up helping me was taking later arrivals ahead of me. I believe they take people based on the cost of the service. ( profit driven) Another young lady walked in from outside with a customer and proceeded to take him back to help him. Not cool when the waiting area is full and the line is out the door. On a good note the greeter was very curtious and professional.
JA
Jasmin Sanchez
I had the worst experience at this branch Monique was the worst employee she laughed at my situation I explain to her in detail she kept cutting me off but any ways customer service was able to help me out and funny because Monique said if I cant help you then I dont know what customer care can do for you we are all one company but look like they where able to do whatever she couldnt do and on top of that if she cant treat customer with respect then she is in the wrong job that job she is on is all about customer care :(
LI
Lily Nava
Always great service at all locations, but this location is the best! Ed is by far one of the best employees Ive ever encountered. Not only does he provide amazing customer service but he establishes a personal relationship w his customers, ensuring their loyalty.
AL
Albert Sutphen
I paid up front for my vacation arrangements and when I arrived at my destination there were no reservations to be found! Im still waiting on repayment!!! Ill never use AAA travel again!!!
FR
Frank Hatch
So much easier and pleasant than going to the DMV. Always in and out fast and the chairs are more comfortable. Havent used their travel services but did get a bunch of maps.
ST
steve ashiraf
Staff is terrible and rude. They are not organized. They do not commit to their actions.they will say one thing but do another.Will not be associating with them again.
LE
Leila Mustang
Thank you AAA for everything. Your convenient DMV services, youre amazing passport pictures, but most of all always providing an awesome tow when Im in need. ♡
S
S Mueller
Mr. Peter Quentin was very helpful when I was getting my registration for my vehicle. As a matter a fact, all the staff were nice here at this branch.
GE
Geena Martinez
There is usually a wait and a lot of people. The staff sometimes is great and other times in a hurry and impolite, even if they are not busy.
JE
Jefferson Garcia
Better than waiting than DMV itself people here are friendlier and willing to explain procedures not like a regular DMV.
JA
Jack Swogger
Always an excellent experience! Ive been with them since 2002 and they always exceed my expectations!
JU
Juan Ramos
I love dmv services. Also great deals on house and car insurance.
LO
Loren Ouellette
Nothing but good things to say. Friendly, fast, and very helpful.
TR
Travis Anderberg
Id suggest getting here early. Theres usually a line here.
A
Anonymous User
In and out it was great. Very short wait.
A
Anonymous User
Super fast DMV services!
ST
Steve Hassler
best place in the world
RU
Runrofl 1
Pepple here are rude.