Address: | 1604 Blossom Hill Rd E, San Jose, CA 95124, USA |
Phone: | +1 877-262-5396 |
Site: | siliconvalleymedspa.com |
Rating: | 4.6 |
Working: | Closed 9AM–5PM 9AM–5PM 9AM–5PM 10AM–6PM Closed Closed |
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Ally Johnson
The first bad review Ive ever been bothered to write... Got the living social deal for 3 IPL facials which I was very excited about because I never spend money on myself like this. It took me 3 weeks to get an appointment (which is understandable because I work 2 jobs and go to school so I have limited flexibility) and when I finally show up for my appointment I had trouble connecting to the app to bring up my voucher. From the minuet I walked in, the lady at the front desk and the aesthetician who was also sitting at the front desk were kind of cold and not welcoming at all. While having trouble connecting to the app, I feel there were multiple ways they could have helped out in that situation but yet they offered no help at all, instead they got an attitude and told me if I couldnt bring up the voucher I would have to re-schedule or pay for the facial. I have a new phone with t-mobile and 4G service so I dont usually have a problem but of course there are areas with poor coverage. After 15 min of trying I was finally able to connect and the aesthetician took me back. With a cold, dead, obviously irritated tone she told me that "because I was late" she could not do the full treatment so I would not be seeing the usual results. I understand that there was a problem and now we are short on time, but why am I to be penalized for that? Its not my fault (nor was it theirs) there was a poor web connection. If they were that pressed on time, they could have 1) let me use one of their computers for 30 freaking seconds then the whole situation would have been resolved or 2) take my card info and if I didnt bring a voucher in or have it pulled up by the end of the day then they could have run my card. There are even more ways the could have practiced GOOD CUSTOMER SERVICE SKILLS but did not. I have spent quite a few years working in a receptionist setting very similar and there is no way I would have been able to keep a job being as unhelpful and unmannerly as they were. Never going back. Why would trust someone like that with my face?! Living Social on the other hand was wonderful and refunded the money spent on the deal so I dont have to make the uncomfortable trek back there. Thank god!!
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Julian Martinez
I came to this place because I went in for a consultation about how to get rid of some scars. Then once I meet the nurse everything started to go sideways. First of all, she was not knowledgeable of the procedure that she was recommending to me or about other popular procedures and how they compared to each other. Second red flag she was more focused on selling the package with the more treatments without even answering how much they were going to improve or if I even needed that many. But most bothersome she did not even approach me to evaluate the scars or anything. Therefore I would recommend anyone to avoid this scam place and go to an actual facility that cares more about the actual procedures rather than making you buy multiple treatments that might not even be conducted properly or even help. Plus I am sure that after those treatments they would just try to bs you into buying something else. Unless you want botox or be scared avoid this place do NOT come here or waste your time or money this is just a scam and is ran by people that do not even know what they are doing or why they are doing it.
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Maggie Pham
I had a good experience with Dee at Silicon Valley last Saturday when I was there, at first I was hesitate since it was my first time with her, very nice person, very gentle and skillful she explained to me what needed to be done and what I dont need, I was very happy at the result. The staff there was really helpful especially Becky shes always try to help you to get the best saving when theres a promotion going on, I would go back to Silicon Valley Medical Spa and would not go anywhere else.
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Wendy C
The woman who worked with me, listened to my concerns and had a very detailed discussion with me about what I did and did not want. I felt like she really had my best interests at heart. Other places I have gone to have tried to change my mind or do more than what I wanted and I ended up very, very unhappy. She did exactly as I asked and I walked out of there so pleased with my results I will absolutely recommend this Med Spa to all of my friends and I will be back again myself.
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Lisa Kymberly Shqair
Extremely happy with the experience and treatment from the Spa! The facility is beautiful and the staff is extremely knowledgeable. The ladies are all so welcoming and sweet! Extremely reasonable pricing. I will continue to visit them regularly, quite honestly so should everyone else! You wont be disappointed! Thank you Silicon Valley Med Spa for keeping me beautiful! Youve truly made me feel and look so revived and beautiful!
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Ilbra Amirkhas
I had dermal fillers by Dounia- After baby #3 I felt a little off and had been desperately trying lose the last lbs of pregnancy weight but I also lost a lot of volume in my face - I was in need of rejuvenation. Dounia made some fantastic suggestions. She is like an artist knowing just where to inject product to give you a flawless youthful appearance without looking altered or "fake". So happy!
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Nancy Olea
I have been coming here for years and always get excellent service. The woman at the front desk is so helpful and I enjoy seei g her when there. Very happy with my services and the gal that performs it highly recommend
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Albert Rodriguez
Had a GREAT visit! Thanks to Sasha for recommending me here for their services. Also Becky for welcoming me to this office, very nice lady. Looking forward to my next visit! Thank you ladies! keep up the good work!
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Noelle Santamaria
Luba is a great clinician for IPL and Botox. She is thorough and takes her time with you. These are the only services I have had at Blossom Hill location but will consider other procedures.
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Maricela Campos
Happy, knowledgeable staff caring great advice. I usually go to Kaiser and I love them however they are pricier I wanted to check another place and price. It was worth it. Thank You
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Marjan Sacil
used to go somewhere else for years for my botox, until my mom introduced me to SVA and I canny be happier!!! the entire staff is so great, professional and very nice!
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Angeline Kimbo
I love the staff: they are very friendly and knowledgeable. the setting is classy and location is perfect for me. This is my go to place and Id recommend to a friend.
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Raquel Keldsen
Great experience. They were professional, friendly and knowledgeable in my procedure. They made me feel very comfortable. I will be going back in the future.
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Stephanie Newman
My 3rd visit here and everything was awesome! The ladies are so nice and knowledgeable and I will continue to come here! Highly recommend
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Gloria Weir
Pleasant ambiance, professional, well-trained and friendly staff, reasonable pricing. Always on time. Highly recommend.
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Stacey Raney
I am always happy with my results. Theyre friendly its easy to get an appointment. Ive never walked out disappointed
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Georgette Silver
Excellent service. Polite from door to treatment room. Excellent clinical skills. Very pleased with results!