Address: | 2936 N Hancock Ave, Colorado Springs, CO 80907, USA |
Phone: | +1 719-634-1139 |
Site: | coloradospringshousecleaning.com |
Rating: | 4.3 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
MA
mary morris
This is by far the very best cleaning that I have found in Colorado Springs. They take the time to ensure that the job is done right. If you are looking for cheap then look elsewhere but if quality and detail is important to you then you will not go wrong with these people. I made the mistake in the past of picking somebody who quoted me a really cheap price and I discovered the hard way that you get what you pay for. I have used this company many times over the past few years to do deep cleaning for me. I do this at least once every few months, and I am always very pleased with the outcome. My experience has always been wonderful and I was prompted to place this review because of the review put in by "Anonymous". Hard to believe this persons comments... definitely not my experience. Since its "anonymous" its hard for the company to do anything to correct the problem and I doubt that this is a real review by one of their customers. Our experience is that these people try very hard to please us and will do whatever is necessary to make you happy. I have watched them as they work over the years and I am always very impressed with the fact that they just get on with the job and work really hard and dont waste time. Before they leave they always have me check to make sure I am happy .. of course I am always very pleased with what they do. The company also offers a guarantee on their work and they will happily return to correct a problem if they happen to miss something that you did not notice when you did the walk through with them. What more can you ask for. I would not believe the negative review left by "anonynous", there must be more to the story. Take it from a very satisfied customer that these people are the best of the best and if you go along with their recommendations on the amount of time required to do a good job of cleaning for your home then I am certain that they will do it right for you ! Thanks for listening. :) Mary.
SA
Sandy B
BEWARE - STOLE MONEY!!!!!! This company stole almost $200.00 in cash from us. When I called the company, the man was so unhelpful and almost screaming at me. Luckily a lady got on the phone and was much more pleasant. She did say that sometimes people hide their payment, but if this is true and they believed it was a payment, why did they also take the full payment from my husband shortly thereafter. The lady said she would call me back once she got a hold of the two ladies that cleaned our house....which never happened. I wanted to give them an opportunity to return the money before calling the police, but unfortunately they did not want to cooperate. The cleaning services werent terrible, but I wouldnt say they were great either. I still had to clean for several hours to make it look good enough to move out. And after reading some of the owners responses on other complaints in these reviews, I have a feeling this company is not going to take responsibility for their mistakes. I never leave reviews but I just knew I needed to warn good people of this company. ***UPDATE*** Response from company sounds exactly like they sounded when I called to make the complaint, dont want to take any responsibility. No, you personally may not steal $200, but someone working for you did. You ask why they would jeopardize their future, well unfortunately people do that all the time, you would actually have to ask them in order for you to know why they did it. If you truly were worried about one of your employees stealing from your customers, you would have not yelled at me on the phone and actually called me back. I have absolutely no motive to write a bad review about you or any other company, except for the simple fact that money was stolen from me. In fact, I wouldnt of even written a review of this company if my money wasnt stolen. And to answer your question....yes a police report has been filed.
ED
Ed Clifford
This company is fantastic! We called them last minute yesterday morning and they were able to fit us in later in the day in the afternoon. We had just spent the whole weekend moving our stuff out of our rental house into our new home that we just purchased and thought we would be able to do the cleaning of the old house ourselves, but by yesterday morning we were exhausted and we needed to turn the rental house over to the landlord today. We called Colorado Springs House Cleaning Service and they were very nice. I spoke to a lady in their office and she arranged everything for me. They arrived at the time promised and got right to work and did a fantastic job! When they were done they asked to us walk through the house with them to check to make sure everything was done the way we expected. They assured me that if there were any problems they would take care of it. Everything looked fine to us and we signed off that we were happy, but I did tell them that I was concerned that my landlord may find things wrong that I didnt see. They assured me that if that was the case all we needed to do was call their office and the company would send somebody back to fix the problem if necessary. We had a great experience with this company are happy with what they did. This morning when we met with the landlord to turn over the keys she there were no problems with the cleaning! Other than have us replace a few light bulbs she had no issues and was very pleased with the cleaning that was done. This company is excellent and I am happy to recommend them. I will definitely use them again when I need cleaning done.
RI
Rich Paulson
We have used this company for a number of years and I have previously left a review for them a few years ago when we called them for a last minute deep cleaning and they were able to accommodate us and did an excellent job! We are now using them regularly so its time to update my review. In our experience they are a great service! A few years ago we called them at the last minute because we had last minute company coming and needed to get our home cleaned quickly! Up until then we had been cleaning our home ourselves but found that that was taking a lot of our free time on the weekend, and that was not fun. Because of our experience with their response to our last last minute call and the outstanding deep cleaning they did we decided to set up regular bi-weekly service. We are very very pleased. with what they do for us on a regular basis. Our place has never looked so good! Trust me we are not slobs but they go above and beyond every time they come ... they do an excellent job! We are also now doing a two times per year deep cleaning / spring cleaning service to take care of the "maintenance" areas. Our place looks great and even my "picky" wife agrees its worth every penny having them come regularly. This company is friendly and easy to work with. When we originally set this up they were able to do an estimate over the phone and were able to come and take care of this the very next day! Do I recommend these people? Absolutely YES! Thanks to Mario, Sharon and Michelle and their staff for providing excellent service every time! Rich and Rebecca.