Address: | 913 S 8th St, Colorado Springs, CO 80905, USA |
Phone: | +1 719-301-2222 |
Site: | galvanandgardner.com |
Rating: | 3.4 |
Working: | 8AM–4PM 8AM–4PM 8AM–4PM 8AM–4PM 8AM–4PM Closed Closed |
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Lexi LM
My experience in my town home with this company was pretty good. When I moved in the smoke alarms were constantly beeping even after I changed the batteries. Also the door to the laundry room was missing a door knob. These things did not bother me enough to have them repaired, but I neglected to include them on the move-in report, so they charged me $315 when I moved out. This also included a charge to literally glue the back of the kitchen island back together because it had come loose. Not broken or cracked, just loose. Nothing was broken or damaged in that house whatsoever. Nonetheless I lost $315 of my $950 deposit. I was either early or on time with my rent for the full 17 months that I was there. Guess that doesnt matter when theyre trying to nickel and dime everyone that rents there. So glad I own a home now and dont have to deal with the pettiness anymore. In your lease you agree to hire a professional carpet cleaner, which for me, ran about $120. Also, they let you know when you move out, that they have 60 days to refund your deposit. They took EXACTLY 60 days to put it in the mail. Like I said, glad I dont have to deal with petty rental companies anymore...
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Valerie Bradley
Company is poorly structured. To get anything fixed in a home takes a minimum of a month and then it is poorly done with the cheapest of products while causing damages to other parts of the house (ex, new faucet put in, but now it is damaging window sill bc its a high arching faucet). I had to contact the owner personally (lucky I had her info) in order to get things fixed as the property management didnt inform the owners of the situation. If you move out, they will not pro-rate you. If you have to do showings they are legally able to start at the 30 day mark from your move out date, but the company will threaten you as soon as 45days prior to move out that they will show the house, and if you refuse they will keep your deposit. This company makes false claims to care about the tenants. We would never allow our tenants to be treated in such a manner. I truly believe homeowners do not know how this company treats the people actually living in the homes. I would never recommend this company, I have even notified the owners of the situation so that they are aware.
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Yaris Morales
Take care of your deposit of these people, they do not respond after delivering property claims. We rented a house in the end he emerged several evils including broken balcony, air conditioning old and leaky toilets, but ask them to fix their service is super slow, in the end only repaired the bathroom. The house we kept duper well in care until the court will deliver better, just a hole in a wall of 1 inch and a curtain that remove because it was repaired with adhesive tape old multi-colored (it was broken), we were charged the deposit $ 500 and the house was full of holes because it was old years without maintenance. It was like being charged repairs at the end and not just hollow and curtain. I do not recommend this company at all.On the internet there are several complaints about them.
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C Gan
Absolutely a joke do not even waste your time to look at a property with this property management. They first will make you wait to see a property, then you show up with about 10 other couples all at once to see a property, then a property that supposedly has been fixed should be condemned yet they want $1300 a month for it. The roof was failing off the screen door was make shift and not even suppose to be there. The wiring in the house was hanging out everywhere. Complete waste of my familys time to even look at a property that should have been condemned years ago oh and I forgot to mention the property had graffiti on it and no one even cared to remove it. Horrible company will never do business with this company!!
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Lorena Honick
Galvan & Gardner Real Estate Group have managed my property for the last year. Don is awesome and made the entire process smooth and easy from the paperwork, to personally coming out to take pictures for the ad, to having one of his staff show my home timely and regularly, both were very courteous and professional. I have had several repairs and maintenance on the home including damage from a storm that hit the Springs real hard. Don immediately reached out to me after the storm, let me know the condition of my home and and ensured my home was taken care of all while keeping communication with me on all steps. I never feel out of the loop! I highly recommend Don and his team at Galvan & Gardner.
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Max Wannelius
Daniela was my property manager for 11 years and was always helpful, trustworthy, and honest. I never had to worry about the property or anything while I was moving around the world. Towards the end she even helped me sell my house and throughout this entire process she and her team have handled everything for me. I would highly recommend her services to anyone looking for a property manager or a rental agency.
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Chuck N
Galvan & Gardner is a great group of hardworking people. I have talked with both owners personally. They enjoy what they do. They are willing to do whatever they need to to get a high quality job done on time. I am very pleased with the service they provided. Especially after dealing with the poor service of their competitors. Highly recommended.
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Kyla Gonzales
These guys are beyond phenomenal. Professionals, extremely helpful as well as conscious of my lack of knowledge of property management. They really do everything to go above and beyond to exceed expectations and timelines. Thank you Don, Daniela and the team! I am so thankful for our meeting.
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joey Weaver
I have worked with Gardner a few different times and have had nothing but excellent communication, patience, and understanding with them. I like this company and I like how they answer my questions with knowledge and if they dont know the answer, they will find out for me. Thank You!
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Newell Ledbetter Advertising
We love working with both Don & Daniela! They sure do know how to have fun and get work done. We absolutely suggest them for any of your Property Management & Real Estate needs here in the Springs. Informational and supportive is exactly what you will get from this duo!
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Julie Fischer
Staff is super friendly and helpful. Their team goes the extra mile to make sure that the client is comfortable, and informed. I would highly recommend their team to anyone looking to buy, sell, or rent a home!
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Elenor Davis
Very unethical company. Everytime we call them about any inquires they are very rude and curt. Never working with them again.
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Oliver Williams
Stay away from these guys!!!!! They have no moral compass. Their business practices are unethical and unprofessional.
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Stuart McMillin
Edit: Based on my experience, I cant recommend them.
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Carol Valverde
Awesome group of professionals.