Address: | 4388 Austin Bluffs Pkwy, Colorado Springs, CO 80918, USA |
Phone: | +1 719-266-9400 |
Site: | tspacoloradosprings.com |
Rating: | 3.9 |
DE
Deb in Alabama
UPDATE: EXCELLENT SERVICE ...Ive been 3 times over the past 1.5 years & have been very-very satisfied. I had a "chop-job" done last summer, as I was undergoing radiation & only wanted it a bit shorter so my hair would comfortably "fit" into the face mask I had to wear during radiation. However, the place I went to did such a bad job that I literally cried. So you can imagine my hesitation going anywhere else. I took a chance & each time Ive been very-very pleased, as they are still "correcting" that 1.5 years later ...my hair is so much healthier now & is finally evening out nicely. The only downside is you get a different person, as students graduate. I always choose the ones about to graduate because of their experience. What I like is that the student has a trainer that ALWAYS checks everything out prior to, during & after. So youre basically getting 2 for 1 on price, as well as experience. Last person I had was Racheal on 10-29-15, and she was great. Shes graduating so her last day is 12-22-15 (go see here before she goes, as I promise you will be pleased)! Also, Kitty who works the front desk is such a lovely Christian lady. Shes been there ever since I started coming, and I really-really like her. So check them out and tell them Deb B. sent you! ;-) <>< <>< <>< <>< <>< <>< <>< <>< <>< <>< <>< <>< EXCELLENT CUSTOMER SERVICE, STAFF, TECHNICIANS ...ALSO CLEAN & COMFORTABLE SALON: This is my 2nd visit within 6 months & both times Ive been more than pleased. I was extremely hesitant to begin with, since they are students. Especially, after a horrible "chop-job" I had at a different salon last summer. It was the absolute worst cut in about 25-years & it was cut way too short on top of it (always had long hair). So when I came to Salon Professional Academy both the student & the instructor worked with me in helping to "correct" my horrible hair-cut. They did a fantastic job 6 months ago & last week they did it again. I even had a different student this time (KIM) & her instructor was SWAYNE. KIM (who is a senior student thats graduating in Aug) listened to her instructor & did exactly what was suggested. So I left once again with a much better hair-cut that made my hair look so much healthier Still have a little ways to go to get my hair back to "normal", but if they keep this up it will be "normal" before long! Also, KITTY at the front desk is so charming you cant help but stay & chat with her. Overall, Im quite satisfied with going. They also recommend great products. Unfortunately, I cannot afford extras right now. However, I still keep the list with me, as they write them all down for you for reference, which I do like. So if you do like something, you can always come back later to purchase it. FYI ...dont know about later, but if you purchase product the day of haircut I believe the stylist gets a little "kick-back" on that, which I think is nice. So keep that in mind, as youre also helping them out.DONT FORGET TO TIP ..they deserve it! Dont be shy about tipping extra, if they did an especially good job & you can afford it! HAPPY HAIRCUTS! ;-)
CA
Casey C
The hassle is not worth the money saved. Spend the extra dollars and go to Veda where the stylists know what theyre doing. I scheduled my bridesmaids to get their hair done 3 hours before we had to leave for the church. I assumed they would have enough time to do their makeup, get dressed, and grab lunch after the hair appointment. 30 minutes before we had to leave for the church, my bridemaids come running in, scrambling to get even the slightest bit of makeup on before we have to leave. It was a disaster. There hair looked fine but it shouldnt have taken 2.5 hours to do. And they sprayed their hair with sparkles. What is this, the junior prom? My hair was much more complicated and it only took the stylist at VEDA 45 minutes to do. It was ridiculous. Spare yourself the stress and go somewhere else for important event updos.
RO
Robin Guthrie
I have been going to this salon for over 2 years and havent had one bad experience! Everyone is so polite and professional! Based on the fact that this is a SCHOOL, people need to know and understand that you are paying less for your service, because they are LEARNING. Dont take your bridesmades there if you are looking for perfection, dont wear brand new clothes if you are getting something done that involves chemicals, and plan to be there longer than a regular salon. In my opinion, the customer service trumps the little hassles of going to a school vs. a professional salon. I like the idea that I am helping these students start a career, and not paying ridiculous prices that some salons pay for the same service.
SH
Sheryl Cloud
I have been going here for about a year and have had my hair colored and cut by 3 different students. Because they are still students, I go in knowing it will take a little longer, but I also know that the instructors are there every step of the way, checking their work. I have never left the salon unhappy with what has been done. (I may have had to do a small trim in places at home once or twice, but, hey, nobodys perfect!) The students and instructors have all been very pleasant, personable and friendly. Each time I have been here, I also have to say that the ladies at the reception desk have been exceptional, both in attitude and customer service. And you certainly cant beat the prices!
JE
Jed Davis
Absolutely nothing! Horrible place to get hair done! Went in for a highlight and walked out looking like a pumpkin with Dalmatian spots. Had to prepay for services. Sat in a chair for 5 hrs and left with unfinished wet ruined hair. When I complained was told oh well! Such a waste of money I understand these kids are here to learn thats why I asked way in advance if this was going to be to hard for him. I cant really blame the student I blame the instructor. That school just wants to fill their pockets with money with no regard as to how much their customers pay for their mess ups!
MI
Michelle Yarbrough
I loved it here. The receptionist wasnt that great when it came to her attitude. So I was a little hesitant, I mean first impressions mean everything. But then Corina came to get me gave me a tour of the facility. She was great I was there for 3 hours but I knew that was going to happen. It is a school. She dyed my hair, treated it and cut it. Each process was checked by a teacher to make sure Corina was doing the right things. I loved her and cant wait to go back! The color was $26, treatment $10 and cut $11. So for everything it was $47. I couldnt be happier!!
CH
Chanel Hill
I have been going to this student salon for years, I have a complicated hair cut and bleach my hair. The students here have always done a good job, some more friendly then others, but the end result is always me leaving happy with my look. I always go to whoever they assign me, my only complaint is that sometimes they are too cautious. Not sure if they should cut more, scared to bleach etc. but i rather have someone who is careful and ask questions then someone who snips first and asks later. end result i love it here