Address: | 1709 W Colfax Ave, Denver, CO 80204, USA |
Phone: | +1 303-534-1748 |
Site: | urbanselfstoragedenver.com |
Rating: | 2.8 |
Working: | 8AM–1PM Closed 8AM–4PM 8AM–4PM 8AM–4PM 7PM–12AM 12AM–3PM |
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Katherine Foote
DO NOT RENT A UHAUL FROM HERE!! Its not worth it. I couldnt get my truck to move my stuff from Denver to Minneapolis until noon, which takes a big chunk out of a day of moving. I got there at 11:55, and no one was at the office. I waited for about fifteen minutes until someone showed up. They gave me a bigger truck than what I ordered. I came back to get my car hitched to the back of the truck, and the guy left to go pick up his daughter. Me and ten other customers waited in the hot sun for a little over thirty minutes. He finally came back. I didnt get to leave the Uhaul place until 4:30, which took a huge chunk out of my moving day. Also, the guy working there didnt attach my car correctly. It almost came off halfway through my trip. I had to secure it and luckily it stayed out until we reached our destination. When the Uhaul location in Minneapolis tried to detach my car from the tow dolly, they had to cut off some pieces of the equipment because the Uhaul place in Denver dos such a horrible job attaching my car. I wasted over $1200 through this place, and it honestly wasnt worth it. If you decide to rent Uhaul, DO IT ANYWHERE BUT HERE.
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Greg Fuller
Absolutely awful experience. First they couldnt find my truck. When they finally did, it was filthy dirty and covered with eggs. I took it anyway as they were already 2+ hours late on my reservation. Of course they ried to charge me for the dirty truck, because scumbags like these people are nothing if not predictable. Three weeks after the rental, and they are still hitting my credit card for "incidentals". "We had to make some adjustments", they told me. Incidentals? Adjustments? You mean credit card fraud, and I reported it as such. Avoid these scumbags at all costs.
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Jp Dean
I was charged for 250 miles when I drove less than 50. I have yet to be refunded. Im never using U Haul again. Save yourself the headache and use Budget.... Update: I was refunded 218 dollars so the grand total for a one way move across town including gas was 172 bucks . Twice as much as Budget... Never using Urban Self Storage or UHAUL again. A legit terrible experience...
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Oliver Sadowski
Called yesterday to reserve a truck, the guy told me to come in at 12 and they wouldnt be busy. I came in at 12 and they didnt have a reservation for me, and had no trucks available. I guess this is my fault for not making a reservation.. Terrible customer service.
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Jeff Wilson
I called to reserve my Uhaul trailer. Confirmation email came promptly after the call. My trailer was ready at the scheduled time, great service!
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Highway Goat
Couldnt have asked for a better experience. Got storage unit and uhaul from this location. Big thank you to Hosie for making our move a breeze.
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Tony Kiss
Thanks to Hosie and his crew for going the extra mile and working hard with us to move, all who involved did great!
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David Thurman
A decent place for a storage unit. Some y its are a little more difficult to access.
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Alexander Shapiro
Great location, service, and professionalism.
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Gianni Vitone
Always helpful. Thank you Hosie