Address: | 900 S Sunset St, Longmont, CO 80501, USA |
Phone: | +1 303-447-9444 |
Site: | johnsonstorage.com |
Rating: | 4.1 |
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Jo Duermeier
[Timing consuming and dishonest] When I called to get a quote over the phone, the customer service rep would not tell me the hourly rate. He insisted that we have someone come out to do an in home estimate. When I expressed that I didn’t want to spend the time doing an in home estimate, he reassured me that the estimate was binding and the move would not exceed the binding estimate once I signed it. Upon that information I scheduled an in home estimate. The man that did the estimate was in our house for over an hour (we had a small, two bedroom home). It took him three days to get back to us with a final price. He said in person that the hourly rate was $100 per hour, however the estimate listed a cost of $173 per hour. After communicating with him that we had lower estimates, he agreed to match our lowest estimate from another company. We had this exchange via email where he agreed to match the other company and make it a binding estimate. Upon being connected with the move coordinator I was asked to verify that I agree to the estimate twice. The second time the estimate had been changed from 3 people to 2 people but kept the same hourly rate. When I communicated with her about the binding estimate I was promised, she said that could no longer be honored. All in all the experience was very time consuming and the company was very dishonest.
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Lalena Kotasek
We would like to thank and acknowledge Kyle Vorheier and his United Van Lines team for the excellent work in moving Trudy Lambertis belongings from Fort Collins, Colorado to Cypress, California. We met Kyle and his crew on Sunday, 1/3/16 to unload Trudys furniture, boxes, etc. at her Cypress residence. Everything was packed extremely well, with caution and diligence for all property taken during the entire move. Kyle was a true professional during the entire process, keeping us both informed of what was occurring during all phases of the unloading/unpacking process. Kyle and his crew did an excellent job with all parts of the move, and his efforts were well appreciated. We would without any doubt utilize Kyle and United Van Lines for any future moves if necessary. Please thank him again for all of his efforts and hard work.
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Kayla James Johnson
Moving to Florida! We joked we would use Johnson due to the family name and the fact that we had driven by them for years. They came to our house for the quote on Friday the 4th, as the man was leaving he said he would have it to me by the following day. He was nice, professional and easy going. The process went smoothly. Alas, we had two quotes the day before and earlier that morning. Both got us quotes within 12 hours. Wednesday the 9th rolled around and we had to pass on them for one of the other two companies. We had even called the card that was left with us to see if he had taken down the e-mail wrong but I was never called back. The rating would probably be accurate with 1.5 stars because they were nice and professional while at our house.
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Anna Dierenfeld
We moved cross country with United movers and Johnson movers from Longmont were used on the Fort Collins side to unload our things. We had a two man crew. One of the guys was a REALLY hard worker. I could hardly believe how quick he was and had great attention to detail. The second guy I was not as impressed with (didnt move quickly and did not put the boxes in the requested rooms). But over all they didnt break anything, they were sweet to my children and they worked hard.
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Mike Lovelace
Our move involved two families into one house in one day and everything went great. Our salesperson visited both locations and was very professional and answered our questions. Our move coordinator was also very helpful and kept us informed of the arrival time of the moving crew, plus received calls from the salesperson and lead move supervisor the night before the move. The moving crew was very professional in moving our goods and taking care not to damage anything.
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Bonnie Auslander
Fantastic experience with the logistics coordination with an outstandingly sweet, helpful, professional and prompt woman in the home office. Good experience overall with the move, especially that movers actually arrived at new home on day they said they would and was within a very reasonable window. Would have liked better communication with driver on loading day but, overall, given everything that can go wrong with moves we were very pleased!
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Lara Gonzalez
We used Johnson Storage & Moving for a local move here in Boulder County last month. I had never paid movers before, as I am pretty frugal, but the price was right and I am so happy I had them move us! The estimate was right on target. The guys were careful, friendly and professional. I have already recommended Johnson to 2 friends moving later this summer. Wish I could write more but I have boxes to unpack.... :)
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Tiffany Dettmers
Couldnt be happier with Johnson Storage & Moving Co! They really took care of our stuff and our move was awesome. The movers were so nice and polite, on time, hard workers and took care care of our things! We will never use another moving company, they have our business for life! Thank you!!!!!
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Anonymous User
Recently moved from Longmont to San Diego. Everyone from the packers to the driver and crew were very helpful and respectful. I cant imagine a smoother move.
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Brian Keegan
Good coordination of a complex multicity move. Everything arrived on schedule and with minimal damage. Efficient and smart crews to handle unloading too.
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Bradley Dixon
Jae was our moving coordinator, and was very attentive to our needs and kept in excellent communication with us throughout the moving process.
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Jerry C. Simmons
Greart service and personnel. Very responsive and interested in my business. Very smooth move from Colorado to Texas.
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Shawn FRANKLIN
Awesome!!