Address: | 11965 Lioness Way, Parker, CO 80134, USA |
Phone: | +1 303-790-8473 |
Site: | familytireandautoservice.com |
Rating: | 4.3 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed |
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Blackman B. Robbin
Went in when they had no cars to work on hoping my service time would be prompt, but ended up waiting up front for fifteen minutes while Mark stood out back peeking through the window every so often. Finally, he came up front to ask what I needed, after telling him, I realized the pricing was higher than anywhere else and the wait time would be over an hour for just a rotation on a day where the three employees were chatting up a storm in the back. Come to find out, the technicians have very little experience, and one of them has only been working there for a few months, this is his first job. The shop is clean, but it seems like thats all they do. A clean shop is no subsitue for lack of experience. I ended up changing the headlight myself in ten minutes, and saved 200 dollars! Literally any other shop within a five mile radius would do a better job, and theres a lot of them. Almost forgot, my tires were still out of balance until I took them to Big O for free. Thirty dollars wasted.
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Jason Greashaber
Brought my wifes RDX in for new tires and an oil change. The tech made it known that the front brakes were very worn and needed replacement. I knew this but had forgotten about it. They brought me a rundown of the cost to do the repairs along with other recommendations with cost. I did choose to have them take care of the brakes at the same time as the tires and oil change. Prices were very reasonable and they were fair about making recomendations that were clearly necessary and not just because they were trying to upsell me. They had me in and out while I waited.
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Graham Daugherty
Made an appointment to get my oil change at this location at 4pm...my car wasnt started until I asked why my vehicle was still sitting in the parking lot after 35 mins of sitting in the waiting room. I was informed that they didnt have my oil filter in stock and had to order it...when checking out I suggested that they should notify their customers of delays like this only to be told that oil changes take an hour to complete...Ive had a lot of oil changes in the past...most took on average 20 mins...I wouldnt recommend going here inless you have time to kill.
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Tina DelPonte
My car broke down during the storm last week(alternator went out). The tow truck driver suggested I bring my car to this new place and give them a try. I was blown away by the service I received. Wonderful attention to me as a customer, no pressure sales, but good information so I could choose what I wanted. Price checked and they were very competitive. My car is running GREAT. I highly recommend Family Tire Pros!
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Saman Ahmadi
Absolutely amazing! The customer service was exceptional both visits. I was helped by Seth both times and he was the example of service with a smile. They definitely made me feel like they truly care about your experience with them. Im definitely dumping discount tire and coming to Family Tire Pros from now on. Highly recommended.
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Lori
Excellent customer service, fair price and quick service. I was very pleased with the work I received on my van. It had a serious electric issue that others places were not able to figure out. After a few hours I was back up and running. I highly recommend Family Tire Pros in Parker Colorado.
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Jennifer Dattolo
Friendly fast service. They always ask before performing extra work, and are happy to answer questions to help you better understand your car. I go here for both oil changes as well as major tune up work. A really great one stop place to keep your car running smoothly.
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Whitney Gray
I cannot say enough good things about this shop! Bobby and Mark are so nice and trustworthy! We have been here numerous times and they always make sure we are taken care of! Amazing customer service and they are very honest about what your vehicles actually need.
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Shelia Reynolds
These guys are the best! We have a travel trailer and had a nail in one tire. After going to about 4 or 5 places to help us, they took it right i and repaired tire..fast and friendly service!! And ps...they didnt make us take the tire off to fix it.
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Drew Terry
Had a flat tire and brought it in for a quick analysis...they patched the tire up at no cost and I was out of there in 15 minutes! Very friendly, honest, and helpful. I am in the car business and can appreciate exceptional service.
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Brennan Shore
Best prices and customer service hands down!!! They are awesome! Ive gotten trucks lifted thru a lot of companies and this has been my best experience yet! Ill be using them from now on. Ask for Mark...you wont be disappointed!
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Tim B
Wonderful work on my car. Even better customer service. Bobby especially was incredibly helpful and went the extra mile multiple times - something Im very grateful for. I highly recommend this great group of professionals!
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Butch Hammett
Awesome new shop. Check it out! They do complete repairs and have some of the newest Equipment. They have an ASE Certified Master Technician and Tire Industry Association Certified Tire Specialists.
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Dlany Conny
Bobby is the man!!! I have never felt like such family at a tire shop! They went above and beyond and gave me the best deal Ive ever gotten on a tire! Ill be buying all my tires here.
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Britney Shore
They saved me when I had a flat tire! Went out of their way to make sure my kids and I were happy and entertained while they fixed everything! Cant thank them enough!
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Brandon Clapp
They quickly helped fix a family members tire that had been punctured with a nail. Great service and friendly staff.
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HotWheels BigWheel
Get ripped off, do it I dare you! The kids they hire have no clue and the sales guys have a lot to learn.
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Sharon Dickerson
Excellent service! An oasis of good customer service in a very competitive market. Highly recommend!!
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LK C
Great customer service! Would definitely recommend this place to friends and family!
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Yvette Killingsworth
Wonderful people, wonderful customer service. Cant say enough about this business
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Zack Timmons
Took care of a leaky tire. Speedy and super friendly!
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Skyler Malley
Answered all my questions and took good care of me.
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John Allan
Friendly service. I will use them again for sure!
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Dawn Masters
Thank you so much for your help today!
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Adam Schneckloth
Great new place, gives honest advice.
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still me
Amazing service great staff!
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Brenen Helgesen
Impressive Customer Service
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Joe Price
Great honest service