Address: | 85 Precision Dr, Pueblo West, CO 81007, USA |
Phone: | +1 719-564-5470 |
Site: | cornerstoneroof.com |
Rating: | 4 |
Working: | 6:30AM–7PM 6:30AM–7PM 6:30AM–7PM 6:30AM–7PM 6:30AM–7PM Closed Closed |
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Craig Breedlove
The owner of Cornerstone came to our home personally to iron out the details of our new roof, we were initially impressed by their professionalism. Old roof was damaged badly by hail but did not leak. After Cornerstones roofing crew finished with our roof, they forgot to seal around the air conditioning unit. First rain and the ceiling in our home sustained a medium amount of water damage. They attempted to fix but the untrained person they sent never got the job done. Had to fix it myself. Then summer arrivmed and we discovered that they had broken the water line to our evaporative air conditioner right at the roof. Had to install a new line. Good thing i caught that during hookup or their would have been more inside water damage. Rory was unwilling to take care of these items. In addition, I never received any warranty or product information after the install of our roof. Overall a mostly negative experience with Cornerstone roofing! If your too busy to take care of your customer after their money is in your hands then your too busy for me to ever use you again.
PH
Phillip Vigil
My experience wasnt long with this company. I called twice just to try to schedule an appointment for someone to come out to get an estimate for the repair. First time I called they took my information. But never followed up to schedule my appointment. I waited patiently for two weeks and called again. It was the same thing. I waited another week and a half and I didnt receive a follow up call. I wanted to give these guys the business but a leaky roof can only go through so many rain storms. I found someone else who came out the next day which results in great customer service. My piece of advise is to inform the customer of the situation at least. I understand people/company is busy but no excuse not to follow up withe your customer. Referrals and repeat customers are essential in business.
CH
Christine Hanson
ONLY DEAL WITH THIS COMPANY IF YOU WANT TO BE RIPPED OFF AND GIVEN EMPTY PROMISES! Cornerstone Roofing is not even deserving of one star!! My roof was done 8 years ago and is now leaking enough to cause damage to my kitchen ceiling! I was told by the owner when the roof was done that I had a 25 year warranty on everything including workmanship and labor. When I just spoke with Andrew on the phone he told me that the owner gave me a line of "BULL" and that materials will last that long and that my warranty is no good. I asked to be put into contact with the owner-since I dealt with him directly 8 years ago and was told by Andrew that he is too busy to contact me!! Not only did I receive poor workmanship but I also received very poor customer service!!!
TE
terradoo72
I have been trying since last summer, July 2014 to get a new roof and gutter on my house. After months and months of empty promises and excuses, they put on the roof. The gutter was also installed, minus a 2 ft. section, which was covered with an old electrical box. Because they delayed the project by 5 months, my electrician was in the middle of replacing the system, and had to stop and wait for the roofers. So, here it is, end of August 2015, and I still have a missing section of gutter. I have called and called Cornerstone, but have been met with more excuses and rude behavior. They have not provided good customer service, and I would never recommend them!!!
EA
Earl Ingram
I used Cornerstone Roofing to replace my roof and I was talking to them about insulating my barn in the future. I had already had extra insulation up there and the guys actually went up there and just took some plywood down and doubled my insulation for me. That wasnt even part of the original job but they did it on their own and said it was "no problem". I was very happy with not only the job they did but with them as individuals as well.
KA
kainen thomas
Every interaction have had with this company and its owner have been exceptional. The owner cares very much about his employees and the quality of work that they are able to provide to his customers. Rory knows roofing and has lived in southern Colorado long enough to understand what kind of damage seasonal storms can do to your roof. Any time I have ever had a question, I have called directly and they always are ready and willing to help.
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W M Ward
We engaged the services of Cornerstone Roofing & Gutter to address and repair shingle warranty and poor quality installation issues from a previous contractor. The work was started at the agreed upon start date without delay. Care was taken to properly seal the various skylights, roof jacks, and vents. The work area was cleaned thoroughly with no debris left behind. We are extremely pleased and definitely recommend their services.
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Doug Hallam
The company has one guy I want to complain about that drives around in an F250 company truck. He drives dangerously and ran two red lights infront of me and my partner, including an illegal left turn at the light on 4th and Santa Fe in Pueblo Colorado. When we tried to warn him he flipped us off and stuck his tongue out like a child.. Pretty pathetic if your workers are going around town doing this..
J
J Waite
Cornerstone Roofing did more than just fix my roof. They went the extra mile and even helped me out with my insurance company to see what they would cover from storm damage. The insurance needed an exact date from the damage done to my roof and I didnt know, so Cornerstone helped me out with that and got my insurance to cover the repairs. I would happily use them again.
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Lynn Strah
Cornerstone got the shingles and gutters on our house quickly but "overlooked" our little shed. Here it is almost 3months later still no shingles on our shed. We are dealing with 3 different people from Cornerstone, just getting empty promises from everyone. We cant even get an explanation as why the shed wasnt done along with the house. Very disappointed!
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Ian Miller
I was more than pleased with the quality of work that Cornerstone Roofing completed when they replaced my roof. They were very professional and always picked up after themselves throughout the job. I would gladly and confidently recommend them to friends, family, even strangers.
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George Wood
Cornerstone did an excellent job roofing three houses for us. They met the challenges of tearing out triple layers of hundred year plus shingles, and bringing all three roofs up to code. They even went the extra mile to return to clean up debris after a storm. Beautiful job.
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Cathy Slaughter
Its such a pleasure to write a review about a company who showed up to see what the problem was and then explained that it was a common problem that could be fixed and not to worry. Thank You Adam for your integrity and professionalism. Much appreciated!!!!
MI
Mike Cipolla
When I needed roof repairs from hail damage this past winter, I called Cornerstone Roofing. Once they got here, they got everything done, and did it well. Besides doing a great job, I really felt like their pricing was pretty fair and competitive.
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Johnny Lawson
We had some pretty bad damage to our roof from a bad hail storm. I called Cornerstone Roofing & Gutter for an estimate and it was very fair. They came out and repaired our roof and it looks great. I would definitely use them again.