|Address:||25 Berkshire Rd, Sandy Hook, CT 06482, USA|
|Working:||7:30AM–5:30AM 7:30AM–5:30AM 7:30AM–5:30AM 7:30AM–5:30AM 7:30AM–5:30AM 9AM–12PM Closed|
Ive been living in upper fairfield county for most of my life and have visited just about every garage in the area (Newtown, Bethel, Danbury). Ive never really had a problem with any garage (might be lucky), but Berkshire edges them out. You can expect: superior customer service (Owner is omnipresent and friendly), front office manager is attentive, patient, and interested in keeping your business; mechanics are approachable, answer questions about how they did it, and seemed to enjoy the work. The whole place is setup with people that want to provide the best service for your ride, and keep your business. You can also expect: fair prices, fast and perfect service (for standard and even custom work, which Ive had done), no over-selling, a clean environment with great coffee, private waiting area with fast WiFi suitable for remote working. There can be no doubt that I will continue to use Berkshire for all of my cars, trucks, and Jeeps, and will recommend them to all of my friends in the area.
Ive been going to Berkshire for the last two years for both our cars, and Ive always been impressed by their level of customer support and friendliness. Ive had both basic care (oil changes) and significant work (timing chain, brakes/rotors, valve timing) and though Im not in the business I know theyve always given me an honest assessment because I always research major work before getting it done, including pricing, so that I know what Im getting into. When I had brake problems crop up a year after they had replaced them for me, they reminded me I had a lifetime warranty on those wheels because they had previously done the work, and repaired them for free. Ive been very pleased with their level of service and would recommend them without hesitation.
Diane Pinho Monteiro
We were on our way home to Waterbury from New York as I noticed a problem with my brakes. So I got off the highway and was directed to this auto repair. It was 5pm and they were busy but they looked at it, looked for the part and Jim, the owner stayed late to replace the part and repair the brakes which would have been very dangerous to drive. They were very courteous, knowledge, friendly and provided outstanding service. They have a very nice waiting room and gave us coffee and cookies. The price was very reasonable and we were able to leave and go home safe and sound. I will definitely go back and recommend this place to everyone. Thanks to Jim for staying late and doing a great job on our brakes repair.
I have used Berkshire exclusively on all of my vehicles for the eight years I have lived in New England. These folks are friendly, consistent, considerate of time and budget, and have never once failed to properly diagnose and repair or service my cars. It is hard to find a group that you can trust these days with major or minor repairs. These guys are like family.
Berkshire Motors always goes out of their way to help when my car is on the blink! They even take my car in with no appointment when I have an emergency (tire going flat from a puncture). I can always rely on them to go above and beyond. Jim and his men always make me feel right at home and greet me by name, too! I highly recommend this business.
I always have a great experience at Berkshire Motors. Jim and Joe are both great. They always greet you with a smile and do what they say they are going to do. They are honest and fair. I have always been satisfied with the job theyve done. They go above and beyond. Jim even gives me a ride to work! I would highly recommend Berkshire Motors.
Sean N. Henderson
When I was working in Sandy Hook, Berkshire Motors was close by. I took my car there and was very pleased at the service and repair. I ended up using them for repairs for my wifes minivan as well. I would recommend them to anyone seeking honest, capable repairs and service.
I have just recently started going to Berkshire Motors but have been very satisfied with each of my visits for work on my car. They diagnose the issues very well and complete their work in the stated time and at a fair price. They are always very professional and courteous.
Jim and the team always take good care of me (and I fully trust them.) They have gone out of their way to help my trucks problems in the most reasonable way possible. Great service, trust-worthy!
Ive been going to this shop for years. Fast, professional service. Wifi in the waiting room is nice. Friendly people.
Great place to bring your vehicle. Honest mechanics and they always have your car ready when they say they will.
Great service and great people who sincerely care about their customers experience and satisfaction.
Always pleased with Berkshire Motors, reasonable prices and fast turn around.
Tony Man Kay Lau
Extremely customer focus. They responded to my problem promptly.
Reliable Service at a decent price.
Very organized, excellent service