|Address:||375 Franklin Gateway SE #450, Marietta, GA 30067, USA|
|Working:||Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours|
I am currently waiting on a courier for a delivery that I originally received a call about at 4:30. They didnt call to confirm the address of my business until 5:45. We close at 6, which I told them at 4:30 when they called. Around 6 they call to say that they will be a few minutes late. I understand so I agree to wait a few minutes. Around 6:15, I call their offices to inquire approximately when the driver will arrive. The girl who answered, Allison, was incredibly rude and didnt seem to know what she was doing. She eventually found the order and called to tell me the driver was two blocks away and there was a lot of traffic. Im still here, and no one has arrived. Would never use their services.
Our "rush" (so urgent) order that we paid extra for never got picked up. Almost an hour after our boxes were supposed to be picked up from a vendor, the driver was still not there and we had to cancel the courier and pick them up ourselves. They never let us know, we found out when we called them to check the status. No apologies, no explanation, and I had to follow up several times to get a refund. Mind-blowingly terrible service.
By far the worst courier service in Atlanta. I have used Apple on several occasions and each time the service gets worst. Problems have ranged from them leaving documents with individuals and not getting their names, messing up court filings, and not showing up on time, etc.
This business is terrible. I ordered 90 min delivery for a time sensitive delivery. Apparently, the driver forgot. After I called and they realized they forgot, their customer service was terrible. Not the first time. Last time I use this courier!!!
Apple has done a great job for us on numerous occasions. Always on time and easy to deal with.
Great Company! Theyre responsive. A pleasure doing business with!