|Address:||25 West St, Fairfield, ME 04937, USA|
|Working:||8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed|
I brought my vehicle into this business yesterday for a repair to the frame. They kept my vehicle for 8 hours and charged me $160 for the repair. I fully expected the repairs to have been completed to my satisfaction, however, when I inspected my vehicle today it appeared as though NO WORK had been done. The weld to repair the frame in the specific area which I had clearly pointed out at the time I received their printed estimate had not been done. There were no repairs evident upon my careful inspection, especially not to the desired area where I explicitly stated it needed repair to pass for a state inspection sticker. I called the shop and spoke to a young woman whom I had dropped off my vehicle to the day before. She claimed they had worked on my vehicle and that the area was fully repaired, which is not true. In fact, they failed to give me a receipt stating an itemization of the cost and listing the repairs which were done. At the time I picked up my vehicle, an older woman claimed no receipt was possible due to a power failure but there does exist paper and pencils to produce a handwritten receipt...a lack of receipt is due to the fact that the repair was never performed and it renders me unable to request a refund or file a claim in court. Now Im forced to go out and find another establishment that will repair my truck. I have to pay twice for the same repair... Avoid this business, they do not do the work they claim. If you ever happen to unfortunately use them...force them to give you a receipt, printed or handwritten...Dont leave the office without one. and be sure to inspect all work prior to leaving their shop. -A very unsatisfied customer.
I have been through this shop a number of times and Im always impressed by the cleanliness of the work areas and the state of the art equipment that they have. The staff at Maurice & Sons are some of the most friendly and knowledgeable people Ive spoken with. After seeing some of the repair work theyve done, its apparent that they put in the extra time and effort to make sure the repairs last.
Have had to use body shop a couple of times due to accidents. Each time service was friendly, timely and knowledgeable. Excellent really! In one case I lived over an hour away and still brought my car to them. Honestly, I would not bring it anywhere else! Very Satisfied customer and highly recommended Auto Body Shop.
Ive been here a few times and was always well treated and had my car repaired quickly and well. Unlike some other places these guys never stole stuff from my car. I trust these guys and will go back if you run into my car.
Diana Cameron McQueen
Amazing honest service. Talented body shop with the personal customer service touch that a person who needs their car fix fast really appreciates. Local and awesome. High recommended.
Got my car back yesterday, over heated and shook the ride home, didnt make it home. Left a hole in the antifreeze. It leaks out in minutes. Waiting to hear back. Im car-less.