|Address:||19049 Mack Ave, Grosse Pointe, MI 48236, USA|
|Working:||7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 8AM–6PM 11AM–6PM|
Worst Fed-ex location in the entire metro area. Woefully understaffed and painfully slow, always a long line until people finally give up and leave. On the opposite end of the scale, the midtown location on Woodward gives the best service Ive ever experienced at Fedex office. The Grosse Pointe location needs to improve or close for good.
My first package delivered by them was left on my front lawn. The second package was done the same way while I was actually there to receive it. I heard a knock at the door, went to open the door and all I see is a FedEx truck driving away while my $600 merchandise is in front of my house for the taking!
We have had our reunion memory books printed by FedEx Kinkos twice and are very happy with the service. This time we came too close to our delivery date, but the staff helped us to complete the order and the books were on time & great quality as usual. Will always recommend this location!
They never acknowledge me and I stood in line for over 15 minutes. When I finally got frustrated and asked if anyone was going to help me, the response I got was that we are busy! Really! They could have at least said, I will be with you soon or something.
Theyre cool with this guy outside begging for money (right outside the entrance). Hes on the right side of the photo.
Ive received the best service here every time Im doing business with this company.
Always enjoy coming here. Friendly and helpful.
Chelsea was so helpful on Sunday night!
Felicia Yvonne Christian
Very rude no help