Address: | 5902 S 12th St, Portage, MI 49024, USA |
Phone: | +1 269-488-2120 |
Site: | bullfrogkids.com |
Rating: | 4.2 |
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Chelsea Aguilera
I would not recommend this daycare to anyOne!!!Had issues with them from day 1. The assistant director when we first started told me my copy a week would be 11. So I was making my payments. Couple months down the road, the director tells me your son cant come back until you pay the balance. I asked what balance and she told me my balance, I asked how that could be because I was making my co payments each week. She said your copy a week is 86. I told her thats not what Pam (the assistant director) told me. She said she will have to talk to her because she doesnt believe she would have said that (basically calling me a liar). So she ended up talking to her and she said she did say that but we are going to waive the balance in your behalf and that other day area would not have waived it. I looked at her and said my behalf?! Excuse me but its your error not not mine. That was the first issue. I would pick my son up and his diaper wouldnt be changed, he would have a dirty face. Ive said something to the teachers and Tica before excuse there is no reason my son should be dirty when I pick him up. There have been times my son was out of things and I would not get told or it would not be in his log. It started to get a little better but there were still issues. They put my son In girl clothes to punish him for me not "brining back" the clothes they put him in when I did. The last day my son was at the daycare the owner Joellen pulled me aside to talk about the balance. I told her you said it was ok that I make a 400-500 payment for the month and to take care some of the balance when child support kicked in and she looked and me sucked her lips, shook her head and said she doesnt remember saying that. I have mentioned it to her Mutiple times and she would say ok. Now all of a sudden she doesnt remember. And I told her she needed to mind her own business bout me and Qs conversation about clothes for daycare. She wanted to put her 2ense in. And then she was like I havent reveived a payment since May. I said bs! Ive made a payment last week. She said if she doesnt get payment she said he cant come back. I told her I just wrote a check! I told her that he return Monday then if she wants to be like that. So I left. Then I went back in to grab his things because I forgot and she was like what do u want I said Im getting my sons belongings and she pointed at the door and was like no u stay there and Ill get it. I told her I can get my sons things myself. And it just blew up from there. Long story short, that day they called the cops and CPS saying I "neglect" my son!!! I will be contacting a lawyer Monday. They are extremely petty people!
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Dale C
I dont have any children here, but a friend of mine from work does. Or used to, rather. She works 10 hours a day, 4 days a week. She spoke to the people there before enrolling her son and told them what her schedule was and they didnt have an issue with it. Now, a month and a half later, they call her and tell her that no child should be in daycare for more than ten hours a day. Keep in mind that she only works 4 days a week for 10 hours a day. Thats a 40 hour week. Just like most other working individuals. On Mondays, when all of the other peoples kids are at daycare, her son is at home with her because she doesnt work on Monday. Cumulatively, all of those other children with parents that work 40 hours a week are there just as much or more than her son. She drops him off at the crack of dawn when he would otherwise be sleeping and picks him up at 5:30 after work and still has a few hours to spend with him before bedtime. But they apparently know whats best for her and her son. So they told her she has to find a new daycare center for her son by next week. Nicely done, folks. Nicely done. Youve taken the already hard life of a single mother and made it even harder. You must be so proud of yourselves. It really reflects greatly on the "Christian" portion of your centers name. Telling a mother that youre okay with her schedule and theres no problems and then telling her a month and a half later she has to find someplace else by the next week. Bravo. BraVO! And I say that with all of the sarcastic gusto that I can muster. I hope to god you people read this review, because you should be ashamed of yourselves if youre not already. Rant over.
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Limit breaker Spartan Antonio lopez
update!! FEACL matter and a LAWSIUT!!!!!!!!!!! we won our LAWSUIT THAT GOES TO SHOW shady busness practices will not be tolerated by the courts. they also have 3 MORE PENDING LAWSUITS After filling a formal complaint about my son coming home with FECAL!!!!! Matter all over his butt. We gave our 2 week notice required under their contract. 2 days later I picked my son up only to find the same lack of hygiene. After asking for a formal meeting to file another complaint and paying my bills balance, my wife received a phone call and was told my son is no longer welcome back to BULLFROGS and BUTTERFLYS. For the last week of the ALREADY paid for contract. At NO TIME during my dispute with letica or another staff member did I yell, swear, cuss, threaten to harm or call anyone names. Was I incredibly frustrated with bullfrog’s management staff absolutely? YES and I made it very clear that I would be filing a complaint with the state of MI. if your child is at bullfrogs I would question why there is signs constantly stating that they have some sort of infectious disease like "head foot and mouth disease " "upper respiratory infection" "flu" If your child attends you have seen the signs same as I did. I will be posting the offical complaint form that I filled on facebook twitter and instagram. I would post the second complait form but I was told not to return to the school for our schedualed complait meeting 6/5/2015 I do very much like several of there teachers/caregivers.
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Angela Boynton
I am absolutely loving Bullfrogs and Butterflies! We previously had gone to a less expensive daycare and it shows that you get what you pay for! My son has learned so much from his teachers already (which is important to me as an educator). He is 2 years old, well adjusted, loves spending time there, has fun, and is tired when I pick him up. His teachers do a wonderful job letting me know about his day, and when something comes up, they do not hesitate to be honest with me. We have had such positive experiences and absolutely love those he is with. He also comes home and talks about the other kids and his teachers, he always smiles when he talks about them. We are just so thrilled he is somewhere we can trust the employees. There are also little perks and fun free programs they do. They have times where they do Mom and Dad date night and we can drop him off for 2 hours and go out for a child free dinner! This is done for FREE (or donation). One more thing I noticed that makes this childcare facility stand out is the professionalism of the employees. The workers dont come in wearing pajamas (like at some other places Ive seen) and they seem to take pride in their work. I love it!