|Address:||57282 N Main St, Three Rivers, MI 49093, USA|
|Working:||9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 8AM–12AM Closed|
I took my all white 59/50 fitted baseball cap to this businesss sister location in Sturgis, Michigan to be cleaned. If you know anything about hats, you know that this is nearly a $40 hat. It was structurally in fantastic shape, but was fairly dirty as it was a hat that I wore quite a bit. When I returned to pick up the hat I was upset to see that the integrity of the hat was completely ruined. The bill was bent and floppy whereas it had been straight and stiff when I dropped it off. Also, the area around the insignia on the front of the cap was shrunken up and had deep permanent wrinkles all over it, whereas it had been flat and smooth previous to this cleaning. Furthermore, the owner of the establishment and the woman at the front desk--presumably his wife--acted unprofessionally when I came in the next day to ask them about what happened to it. I brought in a picture of what the structure of the hat looked like when I had brought it to them, and the first thing he tells me is "Im not paying for your hat". This was basically an admission that he knew it had been ruined. All the time the woman at the front desk was sitting there snickering and shaking her head at the situation. The owners defense of the situation was that "The hat [I] brought [him] was filthy". This is a seemingly poor defense, as the cleanliness of the hat is obviously the reason I brought the hat to him in the first place.
We had a mishap with my wedding dress that was in storage. There was a water leak in the basement and it saturated the dress. We thought it was ruined. :( We quickly took it here and they cleaned it ...good as new! They were very polite and empathetic to the situation. I wouldnt hesitate a bit to take anything here! Thank you for fixing my dress!
Well, I cant say a whole lot because this has always been the cleaners place Ive gone too, but all the times Ive been here, theyve cleaned my suits good as new
Most expensive dry cleaner I have ever used. $$$$ not at all friendly either
Stephanie Ann Scott
Super friendly staff. Always have done a great job on my expensive clothes.
Id steer clear of this place the bunch of commies
Nice friendly and did a great job