|Address:||1 Channel Dr, Monmouth Beach, NJ 07750, USA|
It saddens me to have to write this review as I gave Fred, Liz and the entire Channel Club AMPLE time to right the outrageous wrong I experienced at their hands. I booked my wedding with Fred and Liz at TCC in the spring of 2013, to be married in Sept of 2014. My fiance and I were in awe - we were going to have a newly renovated facility, at a gorgeous marina, all within our budget! Fred and Liz told us that they would both be there though the entire process, ready to answer all of our questions - talking to one of them would be like talking to the other. Then, the unthinkable happened. About a week before Christmas of 2013 I received a call from someone I had never worked with that TCC would not be undergoing the promised renovations. So there I was, less than a year before my wedding, with a band and photographer booked, I no longer had a venue. My finance and I were crushed - we thought we had done it right, taken our time booking more than a year out, and yet we had the rug pulled out from under us when, without any remorse, TCC just said they werent renovating and that was that. The next day after multiple phone calls Fred finally called me back. I explained to him my financial concerns - we budgeted our wedding around TCC price which we booked 8 months earlier, I was concerned about how we would be able to afford it now. We did get out deposit back, but Fred told me he understood my concerns about additional costs, and said I should e-mail him a detailed outline of all my increased costs now that I had to move my wedding (we were married in Morristown, NJ b/c anywhere in the Monmouth/Ocean County area that I called had been flooded with calls from "Channel Club Brides" looking to re-book their venues in the aftermath of this horrible situation). My finance e-mailed Fred a detailed outline of increased costs in Aug of 2014 and I have still received NOTHING from TCC. On average, I would call TCC 5-7 times before Fred would call me back (sometimes Liz would answer but she would insist she couldnt help me or answer my questions - funny since when I booked they were one in the same. Often times I would end up talking to Steve (who is the only person with a heart at TCC and I dont know how he stomachs the people he works with) who would tell me that Fred was in fact getting all of my messages. On the off chance I would get Fred on the phone he would say "Ive talked to the owners and what theyve offered just isnt good enough, I am going to keep trying", and then a month would pass, Id call another 5-7 times before I would connect with Fred and Id hear the same nonsense all over again. During our last conversation in mid December of 2014 (after unreturned phone calls and lies from Fred from Aug - Dec), Fred informed me that I was the last canceled bride to not receive any compensation due to my "outrageous requests". I reminded him that it was at HIS direction that I sent over the totality of my increased costs which he said he would "work out". I told him he had until Jan 1 to sort this out or I would be going public with my story. Weddings are such an emotional experience to begin with, and I am disgusted at Fred, Liz and the entire Channel Club for their blatant disregard of human feelings in the way they took advantage of people. After after being strung along for MONTHS by Fred, to be the "last bride uncompensated" is inexcusable. They are people without conscience and I would not recommend them to my worst enemy.
My experience getting married at the Channel Club this past July was truly amazing and unforgettable. I cannot say enough wonderful things about the venue, the staff, and the food. Steve and Fred exceeded our expectations in regards to the planning and execution of our wedding. During such a stressful process, as we all know wedding planning can be, these true professionals made everything so easy and enjoyable! I cannot thank them enough for their kindness, patience, positive energy, organization, and attention to detail. They made sure everything about that evening went according to plan and without a hitch. Even when it rained outside and we had to have the ceremony inside, everything was able to transition seamlessly and it was beautiful! The view over the marina is truly breathtaking. I have been to a lot of weddings recently in the tri-state area, and let me tell you – the food doesn’t compare to the Channel Club. Not only was it absolutely delicious and of the best quality, but the selection was enormous. All of our guests still continue to compliment and rave about the wedding, especially the attentive staff and the food! My husband and I could not have asked for a more perfect day, and we are so appreciative to the Channel Club staff for giving us these wonderful memories we will hold onto forever. I highly recommend to anyone looking for a wedding venue to choose the Channel Club…you will not regret it!
Good band, interesting people, good drinks, I didnt have the food so I dont know but other people seem to like it can you write on the river how can you complain about that
They have awesome views panoramic along the Shrewsbury River. Theres a nice outside bar cabana and a pool. The food is good here too. Nice crowd and great service.
Worst service ever....wedding at 6:30 - never got dinner until 10:20. 2 bartenders for 150+ guests....spent the entire cocktail hour in line to get one drink
We attended a wedding there and I was very impressed with the facility and the quality of both the service and the staff.
Need salt on the tables and somewhat faster service.
Weddings happen here. Thats what happens.
Great food and atmosphere
Great live music.