Address: | 257 Water St, New York, NY 10038, USA |
Phone: | +1 212-299-5170 |
Site: | maidsailors.com |
Rating: | 4.8 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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repap7827 papelville
Worst cleaning service ever they charge to much $60 a hour pay the cleaners $20 some lousy dollars a hour $30 for pet clean up $20 to wash cloths it is ridiculous they do not want to be bothered with customers they have a paper for cleaners to fill out saying to avoid a headache from client i think that is so not right also they make all cleaners raid the clients privacy by taking before and after pictures with they smart phone without clients permission to show the company if they complain for proof that they did clean people be aware of them invading your privacy taking picture of your private home while you are gone. they also screenshot it and text the company the pictures to dispute the clients complaint it is bad and untrust worthy of them to get cleaners to sneak pictures of your home i have proof of this act they do not clean well some use paper towel to short cut the cleaning my advice is to set up webcams in your homes to watch all cleaners this happen to me a cleaner use the bathroom did not wash hands looking throw my stuff and half clean people be aware of maid sailors unloyal ways to rip you off to over charge also they use same rags to clean the bathroom and kitchen and countertops with same rags disgusting be careful all customers they are no better then handy please read the negative reviews on here as well and take heed to it ask some cleaners do you guys take pictures of my apartment while i am home or gone?? watch there reactions Because they do if you are not looking or in another room trust me if any questions ask me
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Richard Brandt
Please pay closer attention to their negative reviews than the positive ones! In an effort to provide information as requested, Maid Sailors called and cancelled my appointment less than a day before, leaving me with a serious problem to find a serious cleaning service. Even though everything I said in my email to them was EXACTLY what I told them over the phone when I first called them. I apparently made the mistake of putting my words in writing. I mentioned that if there was additional time needed to dust and clean painted shelves, I would gladly cover it. I stated that I required a deep clean around painted wood moulding and that there are a number of "tchotchkes" such as glasses and picture frames on shelves on shelves. I noted clearly that while there were many, I would certainly be FAR from what they probably often see in other apartments. While there was an attempt to sound sweet on the phone when dropping me, I was told "their cleaning people are not comfortable handing such delicate items". (however, I never said they were delicate or even expensive) So, really? Uncomfortable cleaning the "usual" stuff people have in their apartments? I would STONGLY recommend against calling them as they clearly believe they have only klutzy people cleaning apartments, or lazy perhaps, and they clearly do not think twice about letting potential future long-term customers down. R
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Professional Virtual Assistant
I was in New York for about a month staying with friends! And of course I was IN NEW YORK so all I was about was shopping and seeing the night life. The day before I left, I wanted to give my friend a gift for opening up her home to me and Lord knows I did not want to clean up, so I found this place! Well, first I got $10 off the cleaning for being a first time customer! I love to save money so I was ecstatic about the savings off top. I opted for the One Time Studio Cleaning! The girls did an excellent job! Very detail oriented, professional, on time, use of eco-friendly products and I did not have to purchase my own products! I can say my friend ABSOLUTELY LOVED the services and continues to use them weekly and gets an extra 10% off!
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Adam Quinn
Although this is my first Google review...because Im lazy and often dont care about these types of things...I was given the BEST service by Maid Sailors earlier this week. As I said, I dont usually take the time to do these but I felt it would be a disservice if I didnt. They were incredibly helpful in arranging a last minute appointment and were nothing but friendly and accommodating on the phone. The actual service - outstanding. Movenia was lovely, friendly and incredible at her job. She worked quickly yet incredibly throughly, not missing a SPOT! She worked very hard and was never "lazy." Ive used a lot of cleaning service in and out of NYC and this was by far the BEST apartment clean Ive ever received. Book and do it!
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Michael Rubenstein
The woman who came to my apartment was perfectly nice but about an hour later I get a call saying they need to charge me an extra 30 to clean up cat hair. Yes I have pets but what am I paying 160 dollars for if they want another 30 to clean cat hair. If they sweep and vacuum the floors and the furniture like they should then it should be done. So I call back to talk about it and the person who answers the phone doesnt explain why she wants to charge me extra and then hangs up on me when start to ask what the extra money is for. Nice. Real nice. I dont think Ill be calling these people again. Ever.
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Michelle Koenig
This was my first time using any type of cleaning service and I was a bit skeptical. However, my experience with Maid Sailors was AMAZING! Everyone I interacted with was incredibly professional and friendly. They were very attentive and got right back to me via email with any questions I had. They also have a great chat feature that helped me get answers quickly. My cleaner, Mariluz was phenomenal. Her attention to detail was terrific and she really went above and beyond. I HIGHLY recommend giving them a try!!
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Janel Torres
Maid Sailors Cleaning Service came out following excellent customer service from the dispatcher. Our house was in desperate need of a good scrubbing but they was pleasant enough to first chat and help calm down our Boxer who slobbered all over her. She was great about it! By the time the two were done, the floors, walls, baseboards, countertops, shelves, toilets, and sinks looked cleaner than they had in months. Would definitely invite these Maid Sailors Cleaning Service back.
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Michael Smith
All I can say is WOW!! They sent Maria over this past Wednesday for my first cleaning. My apartment has never been so clean, EVER. Everything was literally sparkling clean. Maria even cleaned the outside of my cat box - Id forgotten it was white! She also cleaned all the soot off of all of my woodwork (no easy task as it had been there a long time). That was completely unexpected and so appreciated. I am absolutely thrilled! Pure perfection! I would highly recommend Maid Sailors!
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Sudhir Ladhani
These guys did an amazing job with the cleaning and tidying around my apartment. Absolutely nothing negative I can say about them. Ive experimented with other companies but they just went beyond my expectations. Everything was so clean and organized. It showed that they really didnt just do everything as quick as they can like some other companies. Also, the staff were extremely friendly and respectful. I highly recommend this highly thorough and trustworthy cleaning service.
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David Simon
I have been a happy customer of maid sailors for the past 8 months. My cleaning lady Rosario does an excellent job each and every week. I love that she leaves my apartment smelling fresh and clean. Every 3 weeks I order the fridge and oven cleaning. She does such and excellent job. I have also recommend their services to my brother who lives in midtown and to a few work friends. They have also had this consistent experience. Thank you maid sailors for the great work.