Address: | 605 Fort Washington Ave, New York, NY 10040, USA |
Phone: | +1 212-795-6970 |
Rating: | 3.1 |
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Mom Faller
They are frequently late on their alterations -- you can go in and the smiling lady will tell you "oh sorry can you come back tomorrow". And when they get an order wrong -- which they did -- they make excuses. They got the order wrong on my dress hem and all I got from her --the smiling lady -- was a "sorry." They once got some grease on a pair of pants of mine and she insisted that I "brought them in that way" and I stopped going there for a good 3 years. I finally gave them another try two years ago, only to be disappointed again. While this area cleaners was slightly less expensive than others, I guess in the end you get what you pay for.
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Dan Daniels
I agree with mom faller: a smiling lady who doesnt know the first thing about dry cleaning and really couldnt care less. If you ask her a question about why they botched the job - which they often do - she really wont have the foggiest idea. It wont matter anyway because her go-to response will be to blame it on you anyway. The stain that appeared on your clothing? You put it there. They bleached a pair of khaki pants white. She had no idea what happened. Really didnt care much. And she eats her lunch right at the counter next to the clothes she piles there. But thats not how that stain on your clothing came to be. You put it there.
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Judah Safier
Picked up my husbands shirt and the collar tips were black and burnt. The lady was not only nasty about it, saying I brought it in that way, but she accused me of setting her up - that I deliberately brought the shirt dirty and now Im trying to squeeze her for cash. The most disgusting customer service I have ever experienced and will never be going back there. The best part is she told me that if I was a regular customer she would defend me, but since I dont go often enough she knows I set her up. Truly a disgusting human being.
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Anonymous User
They pick up and deliver, too! What more can I say? Um, apparently I have to say more because my review must be at least 100 characters. This ought to do it.
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Anonymous User
They do great work and theres no dry cleaner smell! They do excellent alterations too.
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Christophe Hunt
Go here all the time, pleasant and have never had any issues
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Anonymous User
Reliable service, solid alterations.