Address: | 300 E 40th St, New York, NY 10016, USA |
Phone: | +1 732-752-9000 |
Site: | sebco.com |
Rating: | 1 |
KA
Katie Commonice
****UPDATE*SINCE 8 months ago******* Ok not even a year later from my last reviews of poor results using this washing machine system now we are running into technical issues with the machines and kiosk. Last time I did laundry it took another tenants money but the machine would not start. Now it happen to me and took my money and when I called I was told I didnt pay for a power wash that I need to select a regular was. A power wash is $2.00 and using two machines if the total says $4.00 and I hit finish that means I paid for it. And it reflects in my account balance. Not too mention one machine started the power wash so I had to select regular because the representative told me she couldnt fix it because I didnt pay for the power wash. Then the kiosk told me I had a zero balance so I logged out and back in again before I added more money for the dryers. My mother has also had this same problem so no longer uses the power wash. She would use power wash for the white clothes because the machines will ruin them as stated in my first review. Please if you have a choice do not get these machines for you home. The dryers are good but now having technical issues clearing in the system from in use to available. I will write a review with every new issue that occur to make people aware until they are changed out of here. The worst laundry equipment i ever used... Every time I wash my clothes are filthy after I use the new machines here at ************. We have never had this problem before and after asking around this seems to be the case with everyone who washes using these machines since day one.. The colored clothes dont come out as dirty but Im starting to think thats because they are not white.. These machines are ruining every piece of white clothes I have and my new white socks are Completely ruined.. These Maytag machines you are installing with out testing them thoroughly first is very disappointing. And the only i gave this 1 star is because it would not let me post without a star rating.
MI
Michelle Speaks
This company is extremely HORRIBLE!!! The machines constantly break down and you have to wait months to get back your refund!! (Thats if you get one at all) On top of that my clothes have been stuck in the washer machine for over 7 hours and there is no one to speak to when you call the service line,all you get is a voicemail.If this was the last company on the face of this earth and i needed a laundry machine service i would never use or recommend this company!! I dont believe this company even deserve 1 star
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Nina Segura
Terrible terrible company! Our building management chose this company for our washers and dryer and its terrible. The equipment is always malfunctioning and I lost an incredible amount of money because of their poor service. Not to mention the anger management I have to deal with each time I am using their equipment! I advise you to NEVER trust this company for your laundry service
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William Armstrong
My building management decided to use this deplorable company for its services. You do better hand washing and air drying your clothes because the machines they supplied are beyond subpar. Im in line with the other commenters...their customer service is horrible and HOW are they still in business. Sadly, there are a handful of useless laundry services like Sebco that exist in NYC.
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Peggy Nunez
Id give it no stars actually. My coop switched from Coinmach to this crappy company who take forever to repair a machine and when they do, it breaks down again the very next day. In our laundry room we have 3 washers and 3 dryers with 42 units. Having 1 machine out of service is a big inconvenience, but they obviously dont care since they already have the contract with the coop.
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Tiffany Mitchell
The washers dont allow you to use as much soap is needed, the drum inside isnt strong enough to really wash or ring out anything, and as a whole the washer and dryer cost way too much for all the havoc they cause. The only reason one star was given, is so this review can be posted.....
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James Craig
I wont advise anyone to use this service they are a total disappointment... I have been waiting and waiting for repairs to be dealt with over 3 wks and the dont have tge decency to give an explanation.
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Jasmine Izad
Constant issues with machines! Customer service keeps promising me refunds for machine issues, yet, I havent seen a single dime refunded!
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jacqueline ortiz
Hate it!! The worse laundry system ever!! Dirty cloths all the time! Not enough water. So upset what a waste of time and money!!
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Joseph Gluck
I use them now for a couple of years their customer service is a 1 at least better than the other ones out there
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Amanda High
Terrible always broken at times cant even reload the money card. Worst repair and customer service. Garbage
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Zoey Stein
The machines are always broken and Sebco could care less.
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Yanky Goldstein
Love them!