Address: | 3318 Broadway, New York, NY 10031, USA |
Phone: | +1 646-561-9420 |
Site: | tuckitaway.com |
Rating: | 2.6 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 10AM–6PM |
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Brian Ricketts
This place has truly deceptive practices and I am ending my relationship with them as of this month. They impose a late fee after the 5th of every month which is understandable, however for the SECOND MONTH IN A ROW when I try to call to pay on the 5th l, NO ONE ANSWERS the phone!!! On the 5th of November 2015 I called from 8:30 in the am to 6:30pm calling every half hour. I left messages and no one picked up the phone. On the 5th of December 2015 the same thing happened. I then got a call regarding my bill and paid it. When I tried to discuss what had been happening the person on the phone became very aggressive, talking over me, with no intention of listening. From the attitude displayed, it became obvious that this has become a coordinated attempt to capitalize on late fees. The fact is that I have until the 5th to pay my storage fees. If I choose to pay on that day. I have that right. Either way, I have found another company to fulfill my storage needs
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Jessica Medina
Sent my mom here because it was closer than the one by me and she is still talking about how great a young lady named Antoinette was! She was very pleased with her customer service and warm demenor. My mother likes to talk alot and Im sure alot of her babbling had nothing to do with storage but Antoinette was patient and showed kindness to my mother that we will both be forever grateful for. Its hard to get good service these days especially in New York. That young lady was a good hire and is an asset to your company. Sometimes all it takea is a smile and a listening ear. Antoinette if you see this Miss Linda says "Hello" and Thank you!
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Garth Burton
Jenny was absolutely amazing I was actually really upset and she calm me down because the situation I was in she got me in and out of there as fast as possible because I had to return a car on time theres something about her that extra special and I really mean that and I think she is a gem and you should keep her working there and give her a raise as soon as possible
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Anonymous User
Though I cant honestly say that I LOVE the facilities, the customer service is very good. Ive had to call a few times to take care of miscellaneous things and I can say that Im completely satisfied with this aspect of the company.
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Tawanna White
AMAZING customer service !!!! Ashley was so nice and courteous! You can just tell that she really enjoys what she does! The place is looking alot better already. :)
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Anonymous User
Im renting a mail box from them .I pay for 3mos in advance but only get 2 mos and 1 week before my bill is due.they took an hr and 10mins to set me up with a box.
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Jacqueline Brown
Great Service Jenny and Ms. Tracy are amazing. Walked me through the whole storage process and helped me moved my stuff. Love them!!!!!
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Paul Edwards
Ashley was wonderful. She was knowledgeable and friendly. She took care of my storage needs promptly and I cant recommend her enough.
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Alivia Royal
Jenny was amazing and worked quickly and efficiently. Im walking away informed and completely pleased with my overall experience.
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Maya Nair Noonan
Thank you Ashley and Nasrin!! They were both so helpful and friendly - very satisfactory experience.
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johnny Concepcion
Everyone is very informative and courteous. I recommend their services. Thank you Jenny.
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Ans Rosario
Great customer service and professional service. I definitely recommend.l
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Belle Espinal
Great, friendly and helpful service! First month price was amazing!
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Krystal Andrews
Ashley very nice job done and personality
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erin knight
Great service and everythings clean.
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atta awal
Everyone is very informative.
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Jr Rz
This place has great staff!
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alam uddin
The service is great here!
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Michael Rivera
Great customer service.
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Bilkis Uddin
The staff is so helpful
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Hab Le Hibou
Ghourri Smart Art
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Jose Enriquez
Great place
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Nasrin Actar
Test.