|Address:||1994 Sandfiddler Rd, Corolla, NC 27927, USA|
|Working:||9AM–4:30PM 9AM–4:30PM 9AM–4:30PM 9AM–4:30PM 9AM–4:30PM 9AM–4:30PM 9AM–4:30PM|
The house we rented from Twiddy was lovely - we had a great week! Unfortunately, our experience with Twiddy was not wonderful. Ive rented in the Outer Banks multiple times and had a much better experience renting from Corolla Classic Vacations. On our Twiddy rental we paid extra to have the pool heated. When we arrived the pool was not heated, but we figured maybe it needed a few days to heat up. After two days of no heat, we called Twiddy to request service. No service arrived, so the next day we called Twiddy to cancel the heated pool request - the week was half over, and there was no progress on the repair. We continued to check in with Twiddy to request a refund for the non-heated pool, and finally Twiddy offered us $100 -- even though we had spent $400 to heat the pool for the week. After many phone calls with Twiddy they refused to refund any more money. We werent trying to get something for nothing -- we just didnt have a heated pool, so we wanted a refund on that cost. Presumably, there wasnt any money being spent on the extra electricity to heat the pool, since there was no heat. Its too bad Twiddy wasnt more helpful and responsive. We had a great week despite that hiccup. In the future Ill always rent from Corolla Classic Vacation on my trips to the Outer Banks!
We spent an unforgettable week in Twiddy’s Hemingway House in April 2017, topped off with a wedding at the end of the week. There were a few hiccups upon arrival but with excellent customer service and a caring office staff, everything was resolved and then some. Being able to experience a vacation in this gorgeous home and watch as two families became one over the course of a week through family style dinners in the giant dining room, late-night dance parties by the tiki bar, and private rooms for everyone is not something we will ever forget. Not to mention being a gorgeous setting for an absolutely perfect wedding surrounded by family, friends, and loved ones. Whether you are planning a beach vacation, family reunion, off-season getaway, or the wedding of your dreams in the OBX, Twiddy is the best of the best!
House(Loggerhead) wasnt well maintained and had many issues. We were moved out of our chosen house(Kelcari) weeks before vacation. We submitted multiple service requests for broken things. After explaining all of the problems we had, we were not offered any type of compensation or credit towards a future stay - just an email saying Thanks for letting us know.
Outstanding customer service. The rental property was so clean and appointed. We will be using Twiddy again.
Worst house we ever rented in 22 years, 904 Lighthouse is a dog. Save ur money and rent elsewhere.
Amazing team! Dedicated to customer service! There is no replacement!