|Address:||1401 Ward Blvd, Wilson, NC 27893, USA|
|Working:||7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM 8AM–5PM|
Excellent service. We had a flat and had to have our pickup truck towed to the Firestone Tire store and left overnight. We called in the morning, and they verified that they did have a tire to fit the truck. We had tried ourselves to lower the spare, but the instructions from Dodge were lacking. It turns out there was a specific attachment for lowering the spare that were not included in the instructions from Dodge. The technician knew of this tool and we did find it in the truck. We were able to get the spare down and installed, and we were back on our way. Id describe the service we received as efficient, friendly, and the genuinely cared about us and to see we had a good experience. Couldnt have asked for anything more! They made having a flat tire into a pleasant experience. Didnt even know that could happen!
Traveling from southern NC to VA we got a terrible non-patchable flat tire. No local tire shops open on Sundays, none of the Wal-Marts had our tire in stock; we saw that the Wilson, NC Firestone was on our route home - but nearly 150 miles away. We called and they had our tire in stock - held it for us as we arrived on a beaten donut spare barely 20 minutes before they closed for the day. They had us in and out the door before we could page through their magazines. No hassle or stress whatsoever - thanks for making a tough situation immeasurably more bearable - and we made it home no problem!
Worst tire store I have ever dealt with. Had an appointment at 8:30 am my tires had to be brought in from another store. 4 hours later my truck was still parked out front. They couldnt even call me to explain the delay. No apologie or anything. WILL NEVER DEAL WITH THIS STORE AGAIN....STAY AWAY!!
We had to have our truck towed in on a Sunday and we received excellent service. They had us back on the road and heading home very quickly. We were very satisfied with the service we received.
They dont give a call letting you know how things are going & didnt put in wiper fluid after paying money for a oil change . Not going back
Great customer service, never been given the upsale pitch, and thats nice.
Absolutely fast and very good knowledgeable service
Good reliable service and they always have coupons
Great service. Good friendly customer service.
Sunil K Dowlagar