Address: | 5706 Carthage Ave, Norwood, OH 45212, USA |
Phone: | +1 513-467-6631 |
Site: | goroof1.com |
Rating: | 4.8 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Yingchao Sun
I dont recommend Advantage Roofing to anyone. They dont deserve their rewards. Advantage Roofing replaced my roof in Sept. 2010. My new roof then started leaking in several places. The worst things were NEW leaks kept happening. I told Tim, the owner of Advantage Roofing, the roof was not acceptable. Tim would never pay to replace my roof. He was trying to tell me that one of the leaks were caused by a crack on the wall, and he sealed it but he didnt charge me! My old roof never leaked even when it lost more than 20 shingles during the windstorm! It was a relief to him until he realized that the shingles he put on my roof were defective. He helped me file a claim. But the warranty claim is not like insurance claim. The shingle company was trying not to pay you as much as you need to replace your roof. Also, the warranty doesnt cover the interior damages. My ceilings were damaged in several places. Advantage Roofing doesnt pay to repair my ceilings either, even though they offered me 10 years warranty and they said YES to repair interior damages to their customers. I actually offered Advantage Roofing a second chance to replace my roof considering they helped me file the claim and I was trying to be a very nice customer! Long story. You cannot imagine how much time it had cost me and how much headaches I had in dealing with the claim and Advantage Roofing. They dont deserve a third chance! Seems that it was going to be endless repairs until I replaced my roof this Summer by another company. Tim wrote In his last email to me (he then became no response.): Good Morning! Hope all is well! Sorry to hear that you chose another contractor. Because the leak and the damage to the ceiling was directly and only caused by a manufacturer defect, and in no way related to our workmanship and installation, we have no responsibility for the ceiling damage. Call or email with questions. Best Regards, Tim P. Mallory Owner Advantage Roofing I cannot say my roof that was replaced by Advantage Roofing was a job well done. They sent four workers (3 men and 1 woman) to replace my roof. It was a very long day. They finished around 8:30pm. I had to turn on all the lights in my house to help them see better because it was totally dark after 7:30pm. The final clean up was messy. When I walked around my house the next day.There were shingles hanging on my trees, bushes, and one shingle left on my roof. There were nails and trash left around my house. Also, one of my spring windows was scratched. I was at home the whole day. When they were peeling off my old roof, they threw the trash anywhere around my house instead of one place or went directly into their truck (they didnt use a dump trailer for me to save money). Advantage Roofing enjoys showing off his rewards. and he is good at sending your nice letters and speaking beautifully about himself. I believed. That was how I chose Advantage Roofing. I thought I had chosen a good company, and I would never need to worry about my roof within at least thirty years. But, it turns out everything was wrong. You never know... If you are looking for a roofing company, there are a pool of selections of GOOD companies in our local area. My new roofing contractor did a great job! No short cut! I got a much better roof! They sent five guys started 8:00am and finished by 4:00pm. Nice and Clean! I am glad that Tim enabled the Google review page so that I can add my Google review. I hope he wont try to hide his negative reviews like he did before. It would be better if he could face it and make good promise to his future customers in written. Thank you for taking time to read my review. Good Luck!
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Kelly Bender
I would like to commend Tim and the Advantage Roofing crew for conducting business in a very professional manner. This was our first major home expense and it was an excellent experience. Tim was able to meet with us within days of placing our first call and was able to give us a quote on the spot! We were so impressed not to have to wait to see what the cost of this project would be. He presented all of our options and details in a very organized and timely manner. On the day of the installation, the crew worked efficiently and as a team. There was always at least one guy on the ground picking up debris by hand. We have two kids and felt assured that they were trying to make it as safe as possible for our kids to play outside when their work was done. The day after installation, we had a final inspection. It was scheduled at our convenience so that we could tie any loose ends, ask final questions and make payment. Our experience has been a great one. We highly recommend Advantage Roofing!
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melissa merchant
Advantage Roofing provided a 5 star experience throughout the process of purchasing and installing my new roof. They were easy to work with, including being very flexible with my work schedule. Tim served as a top notch consultant and provided me with results that met my needs and exceeded my expectations. The crew that did the work was exteremely professional and neat. I was concerned about clean up and nails being left behind because I have three dogs. I did not find one nail after the job was completed. Tim visited while the work was in progress to ensure everything was going smoothly and according to expectations. Following completion, they followed up ensure my expectations were met. I could not have asked for a better customer experience. I will use Advantage Roofing again in the future as any needs arise as well as recommend to family and friends!
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Melissa Buhrlage
my husband and I recently got our roof replaced by Advantage. We started the whole process with them coming out to give us a free estimate for the full replacement back in November. We had known moving into this house that it was the original roof and would need replaced in the near future. Their quote was just about in the middle of the estimates that we received. Very impressed by their punctuality and professionalism throughout the entire process. Less than 2 months after they came out for the estimate, we now have a brand new roof and are working with their financing partner to pay it off this year. Couldnt be happier with how the whole process went, and would highly recommend Advantage Roofing to anyone!
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Brenda Nicolay
I am so happy with my new roof! I choose the black dimensional style and it looks great on my grey-blue siding and black shutters home. Tim Mallory and his team really went over and above to help me to get the roof I really needed and fixed my chimney issue, as well as, make sure the gutters were attached correctly. I will definitely be going back to Advantage Roofing to install new gutters in the future. I was nervous about purchasing the roof, but Jonna and Emily really made me feel at ease and explained everything, from scheduling and follow-up after installation. Everyone was really helpful and courteous and they did a great job. Super nice company and dont hesitate to call them!
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Fred Bahr
From the first contact through the final financing, we could not have asked for any better service. When Tim came to gather the info for the estimate,, he was professional and friendly. He delivered the estimate in a timely manner. When we accepted the offer he was great with explaining his costs. All throughout the installation process and planning we were kept on top of the schedule by Jonna and Tim. It is so helpful to have that additional communication along the way. The whole process was terrific! And we got a terrific looking new roof. We couldnt have asked for more in this process. Thanks Advantage Roofing!