|Address:||1411 S Alexander Ave # A, Duncanville, TX 75137, USA|
|Working:||8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed|
I am so disappointed in the service here. They were AAA recommended. The communication skills were lacking. They hardly ever answered the phone when we called to find out what was going on and only started to after We called them out on it and threatened to speak to AAA about them. We were getting the heads replaced on my husbands truck. We were told 2 weeks. It took 5! We had to start going up to the repair place since they didnt answer the phone. We were promised a discount because we had to wait so long, but close to the time to get it, the price went from $1350 to $1650. Sean brought it back down to $1350 when we called him out on it but that was not including the promised discount or my AAA discount. He said the reason for the increase was the added things they needed to do that he never told us about and we didnt authorize. However, before we got it back, it ended up being $1850 because he said they had to replace the fuel pump. (SMH)
I am a AAA member & my alternator went out on me last weekend. I called several AAA authorized shops near me to get the best price & D&L was the cheapest. I had the car towed in, an employee from the shop dropped me off at home & picked me back up. Unfortunately the part they ordered turned out to be defective (no fault of the shops) so I had to take my car back the next day & they fixed it & I havent had any issues since. Everyone I encountered was very friendly & professional & I definitely would recommend them to anyone.
Stay AWAY from this auto repair shop!!!! I took my car in for head and valve job. A total of 1728.30 was spent and the day I picked my vehicle up from them, I discovered that they messed up my Mercedes Benz. A WHOLE new problem!!!! They also made additional repairs that I did not authorize and when asked why they did the additional repairs without my approval, the manager SEAN stated "because u needed them." Stay away from these crooks!!!!!
Been going here for the last 10 years and they are always up front and honest with me. Quality parts and Quality service. Although, understandbly, they dont always answer the phone because they are busy fixing cars and they get a bunch of business. (Fridays are the busiest so try to avoid that day.) But if u leave a message they always call back.
These people have been a blessing in my life they are honest committed and do great work. And have a lot of patience. I would most defententlly recommend them to anyone I dont trust just anyone with my car but by word of mouth I was told to let them fix my car and they the job wasnt easy but they got the job done.
Love the professionalism of the staff here. Prices are reasonable and I never feel pressured to have something done that I dont need. They are busy, but always make time to fit me in in a pinch. I would recommend this shop to anyone needing quality car repair at a good price
I took my truck up here and was promised it would take three days , now its a week and my truck is still not running and have to be taken some place else not answering the phone was a problem for me.
They do an amazing job. Sean was very helpful. Was very pleased with the service provided here. Would highly recommend this place to anyone.
These guys are great and professional! The work they do is superb! I highly recommend and will come back in the future!
Awsome job everytime i come. Thanks for all your hard work and services!!
Reasonable prices for quality work!!! Would recommend!!!