|Address:||1500 W Polk Ave, Pharr, TX 78577, USA|
|Working:||8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 9AM–1PM Closed|
I went in to get my new 2015 chevy sonic car fixed which was damaged only from the bumper and bottom cover. They told me no damage was done on the engine or inside so I paid out of pocket over $680 just to replace that. When I received the car a week later, there was a flapping noise when I started the engine and my alarm and horn werent properly working. They told me it was not their fault or problem, they just let me take my car as is, no apologies for messing up the wiring on my new car. Car looks new again but they damaged the wiring in the process, they could of at least apologized. Not satisfied with the way they handled that, honestly would not recommend.
I just wanted to respond to Pickles Kiedis comment. She brought a 2015 Chevrolet Sonic in with front bumper damage. We removed the old bumper and bottom deflector which is attached to the bottom of the bumper and replaced them new. We repainted the front bumper. This vehicle belongs to another person other than Pickles Kiedis. As I understand it she was paying for the damages. Upon seeing the review, I followed up with the owner of the vehicle who said everything was fine. It is our desire to do quality work at a fare price. We work hard at maintaining our reputation and customer satisfaction. Tim Honeycutt Maaco Collision
I would definitely recommend this MAACO location. We brought in my Lexus IS because it had been badly damaged in a flood. The entire car had water coming into the interior.I brought it in within a day or two because I wanted to minimize the smell that comes with water damage. Anyway they did an awesome job, dried out the carpets and interior meticulously. Absolutely no smell was left in the car even in this valley HEAT. Great customer service too (Tim and David) are very friendly and were informative about my vehicle.
Currently dealing with some issues. I hope to resolve them soon. *UPDATE! Beware of this business! I made the mistake of bringing my car here. Not only did they REPEATEDLY LIE to me over the phone and to my face this business never finished fixing my car. Beware because they suck you in with a promise to help. I had to call my insurance adjuster because Maaco said (and by Maaco I mean the woman at the front desk) he would not approve some work. He told me Maaco NEVER called.
Just called in to get a quote for my truck, and the person that answered was rude. I simply wanted to get an idea of the cost involved in painting the front of my truck, but he ended up giving me a random number. When asked if that was including the half-price promotion that I saw on TV he replied with: "well you just wanted me to give you a number." Obviously this person lacks customer service, and I would rather spend my money with another company.
The experience was the best I could hope for. Professional, courteous, timely. The job was done professionally, looked just like the factory finish, and was ready ahead of when they promised. They took care of coordinating with the insurance company for payment and did the job for what the insurance company paid. I would definitely recommend them for any body or paint work you need. They even coordinated the rental car!!
Tim Honeycutt and the staff of MAACO in Pharr, TX, was very friendly, courteous, knowledgeable and efficient in giving me estimates for extensive body work and paint jobs on two cars. The work was completed in very good time (approximately 4 days for each car) and the finished work was excellent for both cars. I am completely satisfied and have put in a third car for body work and painting.
FOR FLOOD DAMAGED VEHICLES GET Maaco Flood damaged vehicles develop a foul smell when the carpet gets wet. For my daughter’s flood water damaged car, Maaco did a terrific job by replacing all necessary materials especially the carpet behind the dashboard. My daughters Honda Accord now smells like new with no bad odor. Let Tim Honeycutt in Pharr, Texas take care of your needs..
I took my car in to repair a dent and my car came back with scratches on the trunk, bumper, and inside my vehicle. The workers had denied they were responsible for the damages, even though I had inspected the car before I took it in and I had not noticed any of those scratches. I ended up leaving with my car having more damages that were not there before. Worse service ever!!!!!
As a nearby onsite owner/manager of a full service auto maintenance and repair center for now 14 years, I have referred scores of my customers for body work and painting. There has never been a complaint, just compliments, and I understand many have returned to Tim and Pam for new work. I continue to recommend all my customers with those type needs. Thank you.
Amazing Experience...Brought the car to Maaco as it was both my estimator and fix location. Said it would take 4 days to complete once they got the part and it did. But then little issues started to arise with the glass installers who unhooked things and dragged their feet on little fixes to make the car good as new. Once that was sorted out everything was back to factory.
Just call to get information and the person who answer told me that he was attending a client who took the time to show up in person. What type of service is this. I would of say: I am sorry, but at the moment I am busy with a customer. May I have a call back number so I can call you as soon as I am done with my customer?
I run a fleet of 400 vehicles and need them on the road everyday. MAACO in Pharr gets them looking like new and back on the road quickly at a really great price. My company has used them for at least 5 years and we are not going anywhere else.
We have taken our cars to Maaco for many years and have always had wonderful service. They do excellent work and are very prompt also. Everyone there is very helpful any time we need anything. Thanks!
The work to be done on the truck was thoroughly explained and they met every expectation. When I did have a couple areas of concern, it was taken care of promptly.
Es buen lugar,nada mas que tardan mucho
Did nice paint job to my jeep grand Cherokee Laredo
Great Service and Quick Turn around!
Friendly and capable service