Address: | 111 Braniff Dr, San Antonio, TX 78216, USA |
Phone: | +1 210-779-9000 |
Site: | collisionsanantonio.com |
Rating: | 4.4 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–12PM Closed |
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Stacie Coy-Mahula
We picked this shop to repair our truck, after the hail storm in April. They advertised the quickness and quality of their service, which were both inaccurate. On August 20th we dropped off the vehicle, and the owner assured us that it would be ready by September 10th. After several excuses for delaying the project, we got our truck back on September 20th...a full month after dropping it off! Manuel did take care of the deductible and gave a $250 credit towards a rental, which sounded like an exceptional deal/favor. The best favor he could have done is never touch the truck. The repairs are shoddy. Dents are still evident, the paint is scratched, the interior is now stained, and he didnt complete putting on stripping. "Oh I must have missed that" and "bring it back to get it finished" were his only answers. BRING IT BACK?! After a month and poor quality, no thanks. Our neighbors wanted to take their vehicles for repair here, but we have cautioned them to take their business elsewhere. You know the only thing that Manuel did in a timely fashion? Cash our check. Very disappointing.
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Edward Martinez
Bad workmanship. I have had many problems getting my car repaired correctly. Limited knowledge on Japanese cars and their electronics, Missing parts, inferior parts, misaligned fender, hood and damaging existing parts. It took a long time to get the car to look half way descent. This process started back in Oct. 2015. Finally got the last part install July 2017. Now AC condenser and connecting hoses which were replaced fail. Took the car to the Acura dealership to diagnose the problem. The dealership informed me the damaged occurred because of improper installation. I contacted Mr. Chacon about the problem, but he refuses to acknowledge that he is at fault. Instead of offering a solution and standing behind his work, he argues with me. I do not recommend anybody take their car to San Antonio Collision. Customer beware!
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Chris Kingsbury
I would not suggest bring any vehicle to this place. My girl had her car taken here by the insurance company. They took over a month to fix it when they said it would only take six days to fix. They kept giving us the run around saying they had to order a different parts every week. After over a month we finally got the car back but the passenger chair had a rip in it and the passenger side rear view mirror cover was missing and you could not open the trunk. Also the battery was dead when we got it back. Luckly the insurance company took the car to another shop to fix what these guys messed up. Over all I would not suggest this place to anyone, dont know why these people have good reviews.
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Jairo Diaz
If you need anything done from body work, to mechanic work, or even a full paint job , i recommend taking your vehicle to Collison San Antonio.... I have taken both of my vehicles here for some major work and each time i was left impressed with the quality, honesty, and quickness in the repairs. Other shops in this city always overprice their work and try ripping you off. Manuel (owner) always communicated with me and helped me out even with picking up my car from my house. You cant find these type of shops anymore. I will tell everyone of how my experience was here. They genuinely tried helping me out, instead of trying to make a quick buck.
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Thomas Boyd
My car was damaged by hail back in April 2016 in San Antonio. I happend to run across Collision San Antonio on Facebook and most of the reviews are good. I then searched them here on Google maps and again most were good. I have no regrets. My car looks like new again. I have a 2014 Honda Civic Si in a unique rare color called "Orange Fire Pearl" They were even able to find a matching paint for it. I could not tell the difference unless you look super close. Hopefully my car doesnt get damaged again but I will definitely go back if it does. They saved me a few extra months waiting for another busy collision center I was gonna go to.
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Jeremy Cathey
They were very professional and they gave me a very fair estimate. We scheduled the repair and it was done exactly when he said it would be. I checked in throughout the process to make sure all was well and he always responded quickly and very informative. The product finish (2016 Ram 1500) was wonderful and you couldnt even tell there had been any work. I will take my wifes car here next week and will recommend easily to family and friends. PS. He even put in some clips for my bed cover which I didnt not pay or ask for to secure it when he noticed they came out.
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Christina Avena
Manuel was an excellent help! I had some body work I needed done on my vehicle and I discussed with him my various options for where I could take my car to be repaired. He shared with me more details about the proper way to repair it then the competition but his pricing was fair. He never tried to upsell me he gave me one price and that is what was honored. Thats just the work ethic part. The quality of his work on my car was outstanding! The car looks like nothing happened to it ever! He even provided me a ride to get my rental car! I will definitely be going back!
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Remigio Del Rio
I’m very happy with the service that Collision San Antonio has given me. They are always friendly and you can trust that they have your best interests in mind when you take your car to them, they always fully explain any work that needs to be done, you’re in the best hands with Manuel and the team. This visit I called at very short notice and they were able to get me in the next day just before the busy holiday period for which I’m very grateful. Thank you!! I highly recommend you guys as the best Auto Repair business that I’ve ever known.
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Christina Turner
I called and a Miguel answered. I heard him yelling at a customer in Spanish before he spoke to me. He said "what car you looking for?" I tell him and he hangs up on me. I call back, I said "why did you hang up on me"? He yells and says "I asked what car you looking for?" I tell him again, and he yells at me and says "I told you we dont have that car here!" So no he didnt tell me and thats why I called back. Rude man!!!
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Judy hedgecock
My husband was sideswiped in his 1999 3000GT MITSUBISHI show car. He was heart sick and knew it would never be the same. Manuel Chacon, owner, assured him it would be good as knew. We picked it up today and it is! This shop is profession, friendly and courteous. They work with your insurance company to be sure you get a fair claim adjustment. We highly recommend them for your body shop needs! Jim and Judy Hedgecock
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Vita Fisk
Last week I needed auto body shop for my car bumper repair. My friend Grace suggested me about Collision auto body shop in San Antonio. I called them and they reached my home in very less time for tow my car. After 2 days they come back with my car. I was surprised see my car. My car was looking new; no anyone can be guessing my car was damage. I will used them again in future and highly recommend them to everyone.