Address: | 1700 Barrington Rd, Midland City, AL 36350, USA |
Phone: | +1 334-983-6604 |
Site: | sunsetmemorialpark.com |
Rating: | 4.5 |
ER
Erica Ransom
I lost my mother in July 2015 while she was out visiting in Texas, and I called Sunset Memorial since theyd handled the arrangements for my grandmother and a cousin of mine years in the past. I believed their reputation of being professional and accommodating being that my mom was so far away from home. My mothers transport and burial service went fine. But now, 6 months later, there is still no headstone on my mothers grave. Ive called several times in the last 5 months to ask when they would set the headstone. Each time Im either blown off, or made a very convincing promise that it will be taken care of right away. Nothing ever gets done. My family has gone through our first Holidays without my mom, and Im sure Sunset Memorial has no concern about the numerous calls I get from upset family members that cant find her grave site when they go to visit her. Her birthday is coming up in 2 days, undoubtedly with the same result. No headstone in her memory. The last time I called a few days ago, I spoke to Ben (again) who made it a point to mention to me that "theyd been busy" (for 6 months, apparently), "its been raining" (for 6 months, apparently), and he reminded me that they do the headstone "free of charge" (which Im sure isnt accounted for anywhere in my $13,000 payment to them, made immediately and in full 6 months ago). I deeply regret using Sunset Memorial for my mothers arrangements. Shes laying in an unmarked grave, for 6 months now, and Sunset Memorial could care less. If you want people that truly care beyond when the check clears, take your loved ones elsewhere. I wish that I did.
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Katy Williams
The Byrd family, and all of their staff, were so kind, helpful, patient, and hospitable to my family when my father passed away unexpectedly. They made the worst day of my life much more bearable, and I will be forever grateful for that.
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Greg
The Byrd family and staff are top notch. I have conducted several services here and the staff has always been extremely respectful, helpful, and compassionate to each family.
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Joyce Dashner
We couldnt have chosen a better Funeral home. We were absolutely taken care of, and it was a beautiful facility as well. My husband is buried there, and I will be as well.
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scotty johnson
my father and my sister are at rest at sunset ...mr byrd and his entire staff were fantastic to me and my family. I cant thank them enough for what they did for us.
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William Hill
What a wonderful, caring, thoughtful staff in a very difficult time for my family! I could not ask for any more comforting attention to feelings.
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Amy Terry
Very flexible in accommodating our schedule. Outstanding care during a heart wrenching loss.
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jerry chandler
Beautiful very friendly environment. Mr. Chandler
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Jack Epperson
This is a very nice funeral home wish it was near me