Address: | 3670 Lone Tree Way, Antioch, CA 94509, USA |
Phone: | +1 925-754-5212 |
Site: | hairgallery4u.com |
Rating: | 3.8 |
Working: | 9AM–7:30PM 9AM–7:30PM 9AM–7:30PM 9AM–7:30PM 9AM–7:30PM 9AM–7:30PM 9AM–7:30PM |
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Lorren Huckabee
This place deserves a 0. Not only did I tell her about how I ONLY WANTED MY END TRIMMED and she said shed take off an inch. The left side of my head got cut to my chin the right side goes to my shoulders. No where near even. Not to mention my hair went to the bottom of my shoulder Blades. I specifically told her NO LAYERS. And this is what she did. Ive been crying since this happened and when she realized I was mad she tried to butter me up by saying I show u how to style. I dnt do fancy things with my hair. Thats why its long and one layer. Her excuse was I didnt tell her. Then it was oh I didnt understand you. If I was able to file a lawsuit I would. They gave me a discount so I would be satisfied. How can a customer be satisfied when u just ruined their hair!!!!
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Rachel McCready
Horrible customer service. We waited for her (only 1 stylist working) to finish cutting a little boys hair, which is expected. Then she her 4 pm appt showed up 15min early. We had already waited 20 mins. As she motioned my son get in her seat she looks over to the lady who has an appt and says she is going to cut his hair first. The other customer said she couldnt wait for her to cut his hair first. She was 15 mins early to her appt. The stylist then asks my son if he would wait for her to cut the other customers hair. I said hell no and left. We had already waited 20 mins, she had plenty of time to trim his hair before the other customers appt. For customer experience alone I would not suggest this place.
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Gamer Gurl
I come here every chance Im in town. I travel for my job and have been disappointed countless times in the past with cuts and color anywhere else. Because of my difficult schedule, I usually come in without an appointment and I appreciate how hard they try to be so accommodating . Ive always left very satisfied and get numerous compliments on my hair, my highlights in particular. The prices are reasonable and as a bonus, Thao, my favorite, gives the most wonderful scalp massages.
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Anonymous User
I have problem hair, and it is very difficult to find a really exceptional stylist to work with it. Hair Gallery can transform anyones hair into a style that is classically beautiful!