Address: | 8761 Santa Monica Blvd, West Hollywood, CA 90069, USA |
Phone: | +1 323-525-0018 |
Site: | calif.aaa.com |
Rating: | 3.2 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 10AM–2PM Closed |
JI
Jim Shogren
It is really poor customer service that the West Hollywood Office does not have a live person answer their phones. Based on the high annual dues they should at least have the person at the front desk pick up the phone. Love their maps. Now there are many less expensive options for road service. They need to differentiate themselves by providing outstanding customer service, not by hiding by an automated answering system. While typing this I have already been on hold for 19 minutes with no one picking up a phone. Finally gave up.
PE
Petey Vee
Easy parking and easy to get DMV stuff taken care of. I went in on a Saturday morning with my wife to transfer the title on a car I had just bought and get it registered in my name. She needed to pay her registration. We were out of there in half an hour. On a Saturday, no less. Yes, they only take checks or cash for DMV transactions, but think about it for a minute. If they took credit cards and you disputed the transaction, theyd be screwed out of the money they paid the DMV on your behalf...
MI
Michael Konowitz
If you can make a DMV appointment, youre better off there. Went in on a Thursday afternoon on DMVs recommendation to get new tags...busy as hell. People had been waiting over an hour. Came back on a Tuesday to only then HAPPEN to notice a small sign at a desk that Id been skipped past last time: No credit (OR DEBIT, which DMV does accept) cards for DMV transactions. Great. At least I hadnt waited an hour to realize that at the end. Great service
ER
Eric McKinney
They quoted me at $60, than I started seeing $90 come out of my bank account. Than I called wondering what was up, and the guy told me to lie to someone and Ill get a cheaper rate. I then told that guy that the other guy told me to lie, and he doubled my rate! I called CA commission of insurance cause this whole branch is fucked up!
JE
Jennifer Holliday
Life can be such a drag when you come face to face with the red tape of living in a densely populated, well-ordered society. The lines here are shorter than they are at the DMV, so 5 stars.
OS
oscar underbelt
Never had a problem there and staff is very helpful. Great to be able to get your tags or new plates on the spot. Can be very crowded at times but much better then a road trip to the DMV
IR
Irene Hirshenson
Tried contacting the office several times for travel assistance while on vacation... TERRIBLE experience! Could not get through to speak to anyone!!!!
SU
Susannah Turner
I had the same kind of experience with this office as mentioned below. Ugh. Why do people feel the need to be so rude to strangers?
LA
La Dancedude
Great knowledgeable staff especially in the DMV services. 1 hour parking is free in the garage below.
AL
Al Myles
THIS IS A VERY VERY NICE AND VERY FAST OFFICE I THANK THEM SO MUCH,,10 STARS
JA
Janette Cassandra
Everyone was very professional and easy parking.
AR
Aron Cordey
Beyond horrible service ...not to mention rude.
CR
Cristina Lee
Very helpful staff and free covered parking
OF
Ofelia Gonzalez-Lara
Good service