Address: | 5904 Prairie Schooner Dr, Colorado Springs, CO 80923, USA |
Phone: | +1 719-522-1221 |
Site: | villasport.com |
Rating: | 3.9 |
Working: | 5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 5AM–10PM 6AM–9PM 6AM–9PM |
MA
Mario Clement
I dont usually rant about certain stuff but I am really disappointed in the athletic club, where I spent A LOT of money every month. My wife and I were getting a quick workout in and I was doing circuit biceps and she was doing circuit kick backs. When I looked up I noticed two black "gentlemen", one a Villasport EMPLOYEE who was well aware we are married and the other his guest, were not only gawking but pointing at my wife and smiling. They stopped to get some water and then went right back to gawking and pointing again and worded "Id f**k that a$$". I dropped the weights to get their attention and confronted the Villasport employee who blatantly lied to my face about doing anything. The other guy, his guest, came up and said "Im so sorry sir I didnt know that was your wife and I apologize." Awesome he did that but it still doesnt make it right to treat women like a piece of meat. (If we were at some low class gym we might expect that, but thats why we chose to join a high class Athletic Club!) What made matters worse was the villasport employee still denied his wrong doing when there were plenty of witnesses that saw it all happen. Im sorry but this isnt the first time this has happened with other members and its a perfect example of the 0$ down low life crowd that this so called "high class club" is letting in. After all we have done for this company and the many good couples we have brought in. I will say I am ashamed of the way this club has turned into nothing but a 24 hour fitness thats not open 24 hours. My wife has horrible social anxiety and doesnt even want to return to go workout because shes so embarrassed. She was even thinking about pressing sexual harassment charges on the two pigs. Again, after 6 months here, right now I am ashamed to call villasport my club of choice. This is the exact reason women go to high class fitness clubs to avoid this type of unwanted harassment and embarrassment. We already joined lifetime fitness and are so happy we switched.
GI
Gill D
Last year my husband and I toured several clubs before making a decision. We actually liked Villa Sport the best though we ended up at a different club because they had a climbing wall and offered tennis. We didnt last 4 months over there. Villa Sport offers such a better club. Some of the reasons why: The towels in the locker room are of a way better quality. There are no signs shaming you for using more than one. The pools are much nicer. I am in love with the therapy pool. I love the fact that the pool schedules are easily found online and that the schedule is enforced by employees. I have never felt uncomfortable in the hot tubs at villa Sport because there were kids horsing around or couples doing a lot of heavy petting. I appreciate that anyone with children under the age of 12 are required to use the family locker room. I have been all over the club and at all different times of the day. I have never had to wait for a machine. The one time there was an issue with a machine my husband finished his work out ahead of me and stopped at the desk and let them know. They had someone there to look at it before I finished up 5 minutes later. The only classes I have taken are water ones but the fact that have them through out the day is great for me as my schedule varies often. They have early morning, mid day, and evening classes. I have looked at the other classes and see the same thing though I havent tried any of them. The staff has always been extremely friendly and welcoming and I have even had staff help me when off shift and go above and beyond on answering questions about possible allergens in the cafe offerings.
RO
Robert Wirth
Unethical management. Be very careful. If it were me I would look elsewhere and am about to. When I joined they told me that I had the choice of letting family members charge or not charge to my account. I was told that they could limit charges to 200 a month. This was my reason for choosing this place. This let my family be able to get a sandwich or water or... with in reason. Last night at midnight I got an email telling me that someone on my account had purchased 552 dollars in personal training. Hmmm 200 dollars think not. I called because this was certainly a mistake and got told not only do they not limit the charges but the 552 is non refundable and.... get this i only get 7 not 8 visits. The place is nice about the same as Lifetime but has lousy hours in comparison and does not stand by what they tell you when you sign up.. I know this is a business. I know a contract was signed by a family member. I do find it convenient that nothing was sent to me about this even in email until the 3 day right to cancel the contract had expired. So . Fair facilities. Lousy hours. If they told you they would limit spending in their facility they blatantly lied. Service while at the facility is about on par with the YMCA in my opinion. I am going to go see my contract and If it is legit I will be there until those sessions are used and they will never see another dollar of mine. My personal opinion and advice is go look up the street at something cheaper and than hire a personal trainer. Get a trainer off craigslist for half the money and they supply the place to work out or for quality there are solutions just up the street.
MA
Matthew Capo
So the overall gym is ok. Class sizes are to big for the rooms that they have. They talk a good game but once you see the gym over several months its appearant that the bottom dollar is the only thing that matters. They say they limit class sizes but watch the actual classes and youll see that they do not cut off entry at any point nor do the keep class sizes at a reasonable level. You cant use their facilities until they get paid for the month in advance but they get to charge you for an extra month after you terminate services. They make the process as difficult as possible so that they ensure you have to pay for that extra month. If you want to terminate services they tell you that you have to go in to the gym in person to fill out the form, so now, in case your life wasnt busy enough you have to find the time to go in. To clearify, if I pay my membership on the 2nd of June but cancel on the 18th of June they charge your card for July as well. They dont tell you that you can email the form or fax it and they dont make any attempt to assist you through the process. It took several hours searching their website to find the form (I ended up putting "VillaSport Termination Form" into google because their website is not set up to help you find it) and where to send it in to. Their pools are overcrowded and their staff is more worried about flirting with each other then taking care of any guests. I love Colorado Springs and plan on moving back but I will be finding another gym and hope that this review will help save you a little frustration.