Address: | 333 Dad Clark Dr, Littleton, CO 80126, USA |
Phone: | +1 303-683-2438 |
Site: | 24hourfitness.com |
Rating: | 3.2 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Anonymous User
I enjoyed the actual gym, more so of how close it was to my home not a lot of new equipment but not bad but was treated very unprofessional. I had my dues increased without any notice and when I called them on it they told me "if you dont like it go to another gym" I had been one of their first members, I enrolled when they were hurting for members and I had 4 rec centers I paid into in HR but I became a member and paid both mine as well as my wifes dues ($70 per month). When I canceled and gave an explanation why, I thought for sure someone would have contacted me but nothing so my wife and I ended up going to another gym and love it. I understand the dues increase and that was not my issue. I have been going to gyms long enough to know gyms need money for new equipment and upkeep but times are tough for everyone and an increase without any notice and customer service so rude and unprofessional is ridiculous and not a way to do business. I realize now this gym has so many members it doesnt need my $ 840 a year. Thats easy money, any other gym wouldnt let that loyal customer quit without wanting to know why. I was there when they needed members but when they have numerous members now how easy they are to throw you away.I have been stewing in this for a couple months, I am in the customer service field myself as a firefighter which I take pride in so it frustrates me when I dont get the common courtesy from other customer service, thats who we are there for "the customers" and somewhere they have lost that aspect! I know heavy winded!
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John Birckhead
I have been going here for almost 5 years and the staff is always amazing and available to the gym members. I really want to like this gym more but there is a big thorn in my side about this gym. First and foremost the bathrooms are gorse and in desperate need of updating. At one point there was a leak below a urinal in the mens bathroom and every time the stall was used waste water came out of the wall and onto the floor. Another thing that really bothers me is on the second floor at the top of the stairs there is a TV that has been broken for over a year now (I first noticed it broken November of 2015!!!). The broken TV is a common talking point between the members and on a few occasions the Staff comments on it and how management is in no rush to fix any broken equipment let alone the TV. As I said above the staff is great and friendly but the facilities are a big problem and the only main thing keeping the ratings down. I do not and will not recommended this gym to anyone until the facilities are improved.
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Jason M
This gym is the dirtiest 24 hour gym I have every work out at. The bathroom had so much dust pilled above the tiles along with the air vents it was so disgusting I wish I could attach a picture. I will keep the pictures and after I do some research on getting the corporate email I def will send the pictures over. Today I walked in the bathroom to get towels and the towels that were folded were still wet!!!!! Please explain that one? I have been a member for years and really consider after today switching to another gym.
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Chelsea Hodges
The gym isnt too bad but the trainers and employees harass everyone on the machines, Ive been approached 800 times by people while Im working out, its very rude. There was a creepy guy with reddish hair that walks around and has approached me many times lately. He always asks me what my name is and if we can chat. The gym is not chat time. One time I was doing ab workouts and he came up and sat in front of me cross legged and asked to chat.... I am very annoyed and disgusted by how the employees approach. Fix it.
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Susan Beeman
I will NEVER go to this location again. Kerry, a yoga instructor is this rudest Ive meet in my 11 yrs of doing yoga. I tried to complain to the manager. Left TWO messages and NEVER heard back. Which sadly reflects on the whole club. 1st time Ive EVER had to complain about an instructor. But Kerry gives yoga a bad name. So sad. Let go of your EGO Kerry! Cheryl however IS AMAZING!!! She makes up for Kerrys EGO!! Thank you Cheryl, Youre a beautiful person!
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David Newell
This 24 hour fitness location has my favorite elliptical machine with heart rate sensors on the hand grips so that it can monitor your heart rate while you are using your arms and legs. Also, they have a wide variety of weight machines to cover any muscle group you could possibly want to work on. In addition, its never too busy, which is really nice. The hot tub is always super hot and very relaxing after a long workout.
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Amber Floodeen
Worst 24 hour fitness EVER!!! Never returning to this one ever again! There were 2 womens stalls blocked off and one door had a broken lock. Leaving 1 small stall and another large one. Everything is dirty and the equipment looks so very worn! For a sport gym there are no changing rooms for the women.. Just eesh. I go to the Yale, Tamarac and Southglenn ones and am seriously never disappointed...
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David Mathews
This gym continues to be a dump. For the second time in a week, there was no soap in the soap dispenser in the shower stall I chose. I came specifically to use the usually excellent hot tub only to find the timer switch broken. Theres some sort of moldy looking filth on the steam room tile, and, as is usual with ANY 24 club, it takes FOREVER to get any equipment repaired.
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E Kai
Staff is amazing and always helpful. The place however is a total dump. Showers, bathrooms and equipment are always broke and what ever you do, dont look up because the vents and lights are disgusting. Dead bugs in the lights and the vents are filthy. Seriously 24 hour fitness.... have some pride and keep your business in shape.
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Macall Schleining
Fortunately I have only been to this gym twice and both times I have been harassed by trainers and other employees. Obviously the staff and members at this gym do not value or encourage fitness. Working out there is the perfect picture of people who live in highlands ranch. I will not be back.
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Alvaro Dominguez
The machines are garbage and uncomfortable in general, but the the really terrible part about this gym are the clown employees that walk around trying to chat with you while youre in the middle of a workout. People come to the gym to workout, not to have conversations with the employees.
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Renee Smith
I came into this location with a guest pass on 8-5-16 and I will not be coming back. The employee (Kelly) was incredibly rude. I hope the rest of the employees at this location do not treat guests the way he treated me. I will spend my money for a membership somewhere else.
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Lisa Tucker
I just joined 24 about 2 weeks ago, but I love it!! The space is clean and the equipment is nice. Ive been trying classes out, and I LOVE Cheryls Wednesday yoga class. She is so funny and makes the experience amazing. Would recommend to anyone.