Docuprintnow

27 Whitney Ave, New Haven, CT 06510, USA

Address:	27 Whitney Ave, New Haven, CT 06510, USA
Phone:	+1 203-776-6000
Site:	docuprintnow.com
Rating:	4.2
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–2PM Closed

Location

Photos 17

Reviews 7

B Joyia

This was the most unbelievable experience I have ever had requesting a quote on a job! When I called them to ask if they were able to drill press holes into a ream of print, and explained that I this time had merely a single ream of 430 ready printed pages and only needed binder holes drilled into it, the lady on the phone said "Yes, we can. You can bring in your project and have the technician take a look at it." I asked if she could please quote me a price for drilling those three holes into that stack of papers, before I came all the way to them, she disappeared for over 5 minutes from the phone, to then ask me: "So you want only holes drilled? - Into a stack of about 430 pages? - Letter size?" I said "Yes, exactly." She said: "Thats $25." Shocked to utter disbelieve and somewhat breathless I asked, if she really meant that for drilling THREE holes each of which takes less than 2 seconds to do, they wanted to charge $25. - She said: "Yes, thats right. Thats what it costs." Lord, am I glad that I asked for a quote and did NOT waste more time with their business! (P.S. My family runs an over 150 year old blue-printing, copy, printing business in Germany, working with multi-million Euro projects, and it would have NEVER in a lifetime occurred to anyone, up to the general manager, to charge a walk in a cent for drilling 3 holes.) Docuprint has hands down the poorest understanding of both reasonable pricing as well as customer loyalty care I have EVER encountered! Bring your precious business elsewhere, where it is valued as a treasure for years to come!!

Christine Youn

inexpensive compare to Tyco, about same quality of printing. some staff doesnt serve the order accurately but if You want save the costs it would be OK. staffs those family member of the owner are very very professional, the only issue is how do we recognize them?

Peter Suwondo

Very friendly and helpful staff. They worked with me to arrange for very fast turnaround on several print projects. Pricing is reasonable and usually cheaper than the competition in town. Ask about any student discounts available!

Elaine Piraino-Holevoet

Excellent quality. Fast turnaround time. Very competitive prices. Docuprint always delivers when promised. I recommend this local family business wholeheartedly!

Maria Corina

Love them! Francesca is very helpful and prompt to answer questions or concerns!

Samuel Kerr

A bit surly and unhelpful. I would suggest avoiding them, if possible.

Robin Woerner

Quick service & high quality printed posters at a good price.