The Shave Barbershop

630 North Highland Avenue Northeast, Atlanta, GA 30306, USA

Address:	630 North Highland Avenue Northeast, Atlanta, GA 30306, USA
Phone:	+1 404-565-0730
Site:	theshavebarber.com
Rating:	4.1
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM

Location

Photos 77

Reviews 4

K G

UPDATE: They called me to check in and apologize again. I recognize there is nothing I can do and they can do. I guess its just a desperate reach for catharsis that I even emailed or wrote a review. I have such high expectations from so many amazing haircuts that I would have bet the house Id never leave The Shave feeling as self conscious and sad as I do. Ironically, I got the best haircut in my LIFE there today. So take my review with a preface: this happened 2 hours ago and its fresh in my mind and Im painfully aware of the stark contrast of before and after. If you have a beard, are growing a beard, want a beard, like beards, or even if none of those apply but you want a barber who, at the very least, could cut or shape a beard... Run as fast as possible in the opposite direction from The Shave. Ive had 8 beard trimmings/shapings. Not ONE of those times was it the same guy twice. Why? Because you cant make appointments here. Which is cute and hip and whatever but when you want to not have your face look like its been making out with back shaver, you cant be sure you get the guys you like. Not easily anyway. I went in today and as usual, got an amazing haircut. A beautiful, talented and extremely kind young lady from Jordan gave me an A++ cut. Just like Eric the time before that, or Christian the time before that, and so on and so on. But only licensed barbers can do facial hair (supposedly) so I had Will or Wes or something do my beard. I told him I want to keep growing it out. That Ive grown out my mustache and I wax and twist the ends. I wanted it to look cleaner and more even because as it gets long, some parts dont lay the same as others and cowlicks and patches of thickness look obvious. He said okay, put a towel over my eyes, and then using god knows what instruments, he turned me into Human hot dog water. Just the ugliest reflection Ive had (and admittedly Im no prize to start with, but this is as bad as I get.) I look like I have two dads, one, is Amish, the other, is one of the Boyz II Men. I have a short caterpillar on my upper lip, and basically a LOng douchebag chinstrap. I look like Andy Sandbergs Dick in a Box character. With a Super Troopers mustache: "Littering and, littering and, littering and, wearing polyester" I have 2 options, put in a thin gold hoop in my ear and wear silk shirts, or shave it all off. I dont know which is worse. Im devastated; it took 6 months and 3 weeks to grow this out and 30 minutes to ruin it. I have been going to the shave for years... never a bad haircut... but ironically the name is The Shave and the logo is a mustache with curled ends... like I had and wanted and instead I was given a crooked pretzel stick mustache and a long and wide chin strap. Theyve offered me a gift certificate or voucher. And the guy I spoke to... really cant do much about what happened but he heard me out, was kind, patient, was regretful, sorry and allowed me to be totally honest. I appreciate the vouchers they offered (dont know how much, how many, or for what) but Obviously... the thought of going back is like returning to the nail salon that removed your nails instead of painting them, or a masseuse who sprains your ankle, but their haircuts have never been shy of flawless, so theres that. But Christian and Eric should be the only people who touch your beard, unfortunately, you cant get an appointment with them... so... good luck with 4 bullet Russian roulette. Ill amend this review if they give me a hair transplant or use Miracle Grown on my face

Nick Jordan

A service based business (e.g. restaurants, electricians, plumbing, barber shops) should be convenient to the consumers, not to the business itself. To have such an unorganized method of scheduling clients for an appointment with the first available barber, makes this barber shop much less desirable. Its clear that The Shave enjoys a sense of high demand from its clientele, but the stores management should improve its scheduling systems to make it more friendly for new clients. I dont know whether or not its the stores management or the atmosphere of the shop itself that has an inflated sense of pride, arrogance, or exclusivity, but the time I spent on the waiting list is absolutely infuriating. They claim they accommodate walk-ins, which is true, but it seems like a passive aggressive joke when youre sitting there for 1-2 hours waiting to be called. They say that there is a waiting list, where once youre on it, you can go about your day-to-day business and be called by the shop once the next available barber is ready. But when you never get that phone call, it begs the question: is this some sort of a joke? A service based business that has absolutely no scheduling structure? Why should I wait around all day for a phone call from The Shave, when I want to get in and out of a barber shop within no more than an hour? Barber shops have historically been convenient: you walk in, put your name on the list, sit down, grab Time Magazine or Rolling Stone, and wait until a barber is available. That takes an hour to an hour and fifteen minutes, tops. But when you walk in to The Shave and the host says "the next available walk-in appointment will be two days from now" and you go back two days later, and there is STILL no open slot, something needs to be done about the way they manage the store.

bret h

Been here about 5 times. Most employees are the smug hipsters, but some were cool. Been to 3 different barbers. One barber gave me a really good haircut and beard trim, the other two, not so much. Last time I went in, we were talking about my prior military service because she asked my story. She made some under the breath remarks. Then I swear the lady purposely burned the back of my kneck with the electric razor. I had a multiple abrasions that were turned into scabs. Never going back! In response to the owners response: I understand that majority of your employees probably do not feel that way towards veterans or active duty military. When I originally posted this review, I waited several days before writing it. I do not like to complain, I would rather write a good review than a negative one. I am not delusional and I am not deaf. That is what happened. I was being nice by saying "Then I swear the lady purposely" because thats what happened. It was not one little mistake. It was the entire back of my neck, ear to ear and to my upper back. I could post a picture of it, if you would like? I think your employees have hurt your business enough, so I wont post the picture unless asked. It might take me another year to respond though, lol.

Christine Jones

Ive been trying to convince my boyfriend to go here for awhile. He appeased me and decided we would go before our one year date tonight. We made him an appointment at 4:00 and walked in early. We sign in and were asked who he would like to see. Stated he would see anyone since it was his first time. As we wait more and more people came in and got called to the chair before him because they put a name down. Now if youre wanting to make your new clients happy you would give them to the next person available unless there was a name before him. Not the case. We waited and hour just for him to be the last person seen. They went all around the order because he stated he would see anyone. If you want new clients and you want a good rep I suggest you make those who havent been there happy. We walked out with my head in shame because I let him down on a place I wanted him to go to so badly. Needless to say I will make sure everyone knows the customer service is garbage when it comes to new clients. Thanks for wasting our time. We did not get his haircut there in the end because of the wait it was interfering with our date reservation time. Short version: No care for new clients.