Indulge Salon & Day Spa

Address:	1019 Rome St, Carrollton, GA 30117, USA
Phone:	+1 770-838-9095
Site:	indulgedayspa.net
Rating:	4.2
Working:	10AM–7PM 10AM–7PM 9AM–8PM 9AM–8PM 9AM–6PM 9AM–6PM Closed

Location

Photos 12

Reviews 12

Mary Alice Miller

The hot stone massage was very pleasant, as was the masseuse. She listened attentively and went easy as I figured out if I was ok post shoulder surgery for massage. She also dug in a little deeper when I asked after figuring out I was ok and the softer massage just wasnt loosening me up. However, if the staff/owners are reading this - when I called to make the appointment I specifically mentioned I was using a gift certificate and wanted to know if the Hot Stone was an option. I was told yes and an appointment was booked - that was it. After my massage, however, I was charged $17 because it was an upgraded/speciality massage and not a signature massage. (I wouldve though hot stone fell under signature). I dont know that I wouldve gone the hot stone route if I had known it would be more - this should have been mentioned (the additional cost) when I BOOKED the appointment and/or when I was checking in - not after the fact. It feels like a strange bait-and-switch. That being said - all of the staff was very friendly, the atmosphere is very spa-like with appropriate decor, beverages (tea/coffee) and general quiet feel. Additionally, they have a hair salon and makeup salon with Bare Minerals (the brand I use). I cant comment on makeup or hair services, however, as I was only there for a massage.

Rhonda L

The massage was amazing. I will go back just for that. The pedicure/manicure was horribly disappointing and a complete waste of my time. Ive gotten much better pedicures at Walmarts nail salon. No exaggeration. The polish job was mediocre. They need a wider color selection. At a spa I expected a better massage with my pedicure than what they give. All this for $40?? No extra treatment included. I told my husband never book a pedicure there again for me. For only $20 the nail salons have them beat by far with only a basic pedicure!! Trust me. But massages? Oh yeah! They just need to step up their pedicure/manicure service an get more qualified technicians. These looked like college students who needed side work but it was very obvious they werent properly trained/skilled. Which is surprising for a quality spa like this one. Well... Hope this review gets you a great massage and also saves you $40 on a bad pedicure.

venus swatek

TERRIBLE customer service! Always been satisfied with my services at Spa Indulge until this week. After completing an eyebrow and face wax, I left to run an errand across town before dinner plans. At my 2nd stop, I noticed a huge wad of wax at the base of my part on top of my head. I immediately called the spa the whole time thinking "people make mistakes" and hopefully they can tell me how to get it out without pulling out more hair and give me my next visit free. They put me on hold for a very long time; they instructed me to drive back across town so they could give me an oil to maybe help. "No we wont credit you. Sorry you have plans and cant drive back across town for the free oil, but we wont do anything else for you." Turns out, it was the actual owner, Stacey, who dropped the glob in my hair! Really? Business must be good when you refuse to make your own mistakes right for your customers!

Anonymous User

Worst salon ever- First they booked the wrong appointment. Then they failed to dry or straighten hair after service. Then when asked for a refund because color did not look like it had been done (still had dark roots on bleached tips of hair) they force you to come in for a fix. After that they only "fixed" half the head and then when you try and figure out a resolution the OWNER says and I quote "I dont care what you say about my salon or who you know in the community."...never an apology and never a resolution. Oh and the second half head fix still looks like I have roots. I have never gone back to a salon for a fix before and cant believe less than four weeks later Im going to pay 150$ to get this job fixed. Poor service and even worse customer service. NEVER GO HERE UNLESS YOU WANT TO BE CALLED A LIAR AND FLUSH 100+ down the drain!!!

Jessica Blanche Cash Easterling

So I went and had a massage a 90 min. Hot stone massage by Gretchen! And I must say 5 stars aint enough. The hospitality was wonderful! I was greeted with warm smiles and hellos as soon as I walked in the door. I let them know who I was and then they asked me to go upstairs. I went upstairs and was welcomed by other massage therapist there. I got relaxed just sitting upstairs from the music and dim light. Once it wasntome for my massage she listened to my needs where I needed the most attention. Then once she started she worked on those areas the most after she would massage everywhere else I needed. I was so sleepy and relaxed when I left from there. And my shoulders and legs are.no longer tight or sore they feel amazing! I highly recommend this place and ask for Gretchen!

Steven Strickland

SO SO SO BAD!!!!!!!! I wanted some red highlights and ended up with my hair fire engine red! I told the stylist, and front desk I was upset before leaving and they told me to wash my hair, get clairifying shampoo and if it wasnt not better by tuesday(three days later) they would fix it.... I went to another salon monday and got it fixed was told because my hair was over processed it was now damaged I paid $150 to get it fixed. I then talked to the salon manager and she said the only thing she could offer was 20% off my next color in the salon.....are you joking?! TERRIBLE CUSTOMER SERVICE DO NOT GO!!!!!!!!!!!

Ken Brooks

So one year ago I had a stupid crash on my dirt bike causing a third degree separated shoulder with lots of pain. I have gone to the physical therapist and work on my shoulder focusing on repairing the damaged tissues and muscles. BUT today I went to Indulge Spa and had a 55 min message (thank you Dixie Poe Brooks). And my shoulder feels 100% better. I will be going back for sure !!!!!

Anonymous User

Stylists did a great job with a very thick head of hair. The senior stylist is especially talented and knows exactly what will and wont work for me. No more anxiety! Last time I donated 10 inches of hair, and she made the short cut look great too! The staff is friendly and always calls to confirm my appointments. They also sell Bare Essentials make up, which I was excited to discover.

Courtney Benefield

They were really nice but for the price a the pedicure I got I could have gotten done better at a vitameise place and paid for somebody to join me. My feet were still scratchy and ruff afterwards and the polish came off that day! Really bummed I felt as if I would have gotten pampered way better somewhere else!

Liza Graham

The lady obviously didnt want to be bothered with my 18 month old even though we were in the kids salon. Too expensive and I wont go back.

Whitney Robinson Berry

I have been going to Indulge for over 10 years and have never had a bad experience! Amazing service, staff and atmosphere!

Elizabeth Ayers

Every service Ive had at Indulge has been fantastic. Its a great, relaxing atmosphere. I love their massages!