Address: | 4540 Washington Rd, College Park, GA 30349, USA |
Phone: | +1 404-763-0000 |
Site: | uhaul.com |
Rating: | 2.8 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM |
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Just8cupcakes English
I stopped into this location late evening without a reservation and of course they couldnt help me. But Michelle Bryant did a search and found a van at another U-haul on Jonesboro rd in Union City. After arriving there, I said theres no way that this location is affiliated with the U-haul Brand. The location was closed, the building looks a mess, vehicles all over the front property, theres no way imy doing business here! I immediately call Jeff Fowler at the Washington Rd location to cancel my reservation. I then received a call from Jeff that a van just came in and I could rent it. Jeff apologized for something that wasnt his fault and offered not to change me for the appliance dolly or overtime. When I returned a few hours later and received my bill, I thought it was an April fools joke! This is your total, $0.00..... This Customer Service at its Finest!!! Jeff Fowler and Michelle Bryant want above and beyond my expectations. They have made the U-haul Brand Shine. More business owners, Managers and Supervisors should learn from this review. Thank you So much! Anyone reading this, Please do business with this U-haul on 4540 Washington rd, College park Ga.
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Devote Pritchard
U haul is the worst company Ive had to deal with. They charged me late fees before the due date. If the due date is the 22 then you should have until close of business on the 22 to make a payment, not at 2 am before they open. Am I wrong? Thats how EVERY business operates. When I signed up for auto pay it didnt go through due to employee error and I was charged late fees again which they refuse to waive. There are no options for recourse. These unscrupulous people care nothing about the customers. I just hope people read this and take their business elsewhere.
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Mary Green
Not the most stellar customer service. They are open until 5PM on Sundays. That means you take care of business until 5, then close out. I got there at 5 minutes till 5, just wanting a pkg of foam glass packers. I was told the computer/register were already shut down, They wouldnt take cash until morning, no options. - sorry fellas - I went to Public Storage They were more than happy to take my money.
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Side Street
Worst experience ever! Never rent there. Storages are not secure and owner Jeff Fowler was very rude and hung up in my face after I told him my experience was not good. Every employee there is untrained and unaware of the policies of UHaul and send mixed messages. I wouldnt rent there ever or advise anyone else to.
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S
I lost all my belongings here by force, with a threat of the police being called on me. My kids stuff and all my furniture has been taken l, and i worked very hard to keep my stuff and i am a single mother. Women were very rude and mean....lost years of keepsakes and all. Will be calling the CEO
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Sully Mesry
Van was nice, but make sure you take 2 minutes to sweep scrap paper up as not taking those 2 minutes will cost you 25 bucks.
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Slaton Family
Worst place ever. Didnt have the truck I reserved. Car got towed. No where to park
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Kevin Scott
Great location and friendly professional service. Meshell and Dre were both great
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Stephanie Woodruff
I dont go nowhere else. They always have what I need and when I need it.
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Oba4345
Good fish great service convenient to my work.
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Tyrus Tillman
The staff was friendly, helpful, and prompt.
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Porsha Holley
Gave me different info and i felt ripped off
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John Tillman
Good service very nice ladys.
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Juande Gordon
Fast and efficient service
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spinn kingi
Bad business. Ghetto!!!!
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Latifah Smith
Great Customer service
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Bennie Braxton
Very little parking.
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Lerone Felton
Courteous staff
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Boss Man
Good service
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ANN EDWARDS
Too small
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Corey Freeman
Ok