Illinois Department-Employment

2444 W Lawrence Ave, Chicago, IL 60625, USA

Address:	2444 W Lawrence Ave, Chicago, IL 60625, USA
Phone:	+1 773-334-6646
Site:	ides.state.il.us
Rating:	2.7
Working:	8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM Closed Closed

Location

Photos 6

Reviews 11

Seamus Glynn

I found the employees to be pleasant, considerate, and hard-working. Although it took a few hours to resolve the issue I brought into the office, my experience there was better than what I get when I am at the meat counter of my local grocery at a busy time. Best of all, the person who worked with me was knowledgable, effective, and efficient. She saw me waiting, found out why I was there, put me on a computer, moved my case - which was a technical computer related thing - to the people who could fix it, informed me of what was happening and what I needed to do, and then followed up with me to ensure that the issue was resolved. At the same time that this obviously patient and proud public servant, who was working by herself in a high pressure front-line position, was shepherding me she was managing about five to ten people filing for unememployment on a bank of computers, and, she was maintaining the queue of people waiting to apply or ask for assistance. My visit to the IDES office was time well spent. It is an existential challenge to be unemployed, you cant help but feel worthless. However, the respect I was treated with by the people at IDES revitalized my sense of dignity which is a necessity when seeking employment and interviewing.

Regan Troutman

I was nervous and a bit confused walking in because I was unfamiliar with the process, but the staff there made my trip quick and easy! I was so impressed by their focus on my personal claim, especially Rich who took the time to open and analyze my specific claim. He even called me after I left to inform me of something he discovered that helped me further! Shout out the Rich for his amazing service. Thanks so much for making this stressful process quick and easy!

Hans Schmidt

I expected when I came to this office to wait in a long line and deal with people who were burnt out and did not care. What a surprise, the office was clean, the staff was pleasant to work with, and there was no line. The office assistant knew how to help and removed the scary process of having to appeal the decision by reversing the action while I was in the office. I couldnt have asked for a better experience.

Tom Ciaston

This place is a joke... I came in at 9am my nr was 55 only 10 ppl in front of me its 11am and Im still sitting here... Aprox 200 ppl inside and only 2 taking claims.. If you go here bring your lunch w/you. Parking situation... Geezaz you have to park your car 5 blocks away and walk... Waste of time!

Anonymous User

Parking is reserved and not for public visitors. Although office opens at 8am, it doesnt open to the public until after 8:30am so people pack into the vestibule waiting for the security guard to line everyone up (and she doesnt allow cell phone use inside).

Adolfo Maldonado

all these people that works for government places like this one are a piece of ...... i believe that it is a requirement when they get the job to act so useless with the people.

A Martinez

Great service, they walked me through the whole process of employement online and helped me get 1099 form info handy. Its just friendly service all offices should have. Thanks...

Greg McNichol

Not a bad place considering the restraints they have to operate within. I have never waited THAT long. I will say though that getting in touch by phone is all but impossible.

Chris Meister

When all civilization breaks down, hopefully, people will rise against this place first. Even for Illilois, this place is corrupt

Chris Ibrahim

The customer services at this location, and on the phone is horrendous. Anyone who says otherwise is biased.

Ashley Allen

Never answer the phone