Neal Automotive

5985 W Memory Ln, Greenfield, IN 46140, USA

Address:	5985 W Memory Ln, Greenfield, IN 46140, USA
Phone:	+1 317-891-1000
Site:	autorepairnewpalestine.com
Rating:	4.5
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–3PM Closed

Location

Photos 5

Reviews 18

Renee Kennison

Neal Automotive was tremendously helpful to me when my car broke down near Greenfield, Indiana. My daughter was on a road trip in my car, so all I could do was call places near her from my home outside of St. Louis, Missouri. Robin recommended I have the car towed to Firestone since they were the last to work on it right before the trip, and should cover repairs if they were responsible. I later called Robin back to ask what I should be asking of the mechanics at Firestone - how could I know if they were possibly at fault. She gave me a lot of good questions to ask so that I would not be taken advantage of. She even answered the phone after closing, just because she recognized my number. It turned out to be the transmission, and had to be towed from Firestone to a transmission place. But I felt like I had someone in the area who had my back. I got a lot of help from Neal Automotive, even though they never saw my car nor made a dime off of it. Thanks Robin!

TaNisha Bellamy

When I first looked up the address, I seen all the great reviews, and I first thought "They must all be paid to say those things". But NO, THIS IS THE BEST CUSTOMER SERVICE I HAVE HAD probably anywhere. They truly go above and beyond to help their customers. They were changing my tire and one of them was missing the rim. I thought my old tire was laying against the house, a block away. And the owner drove me to my house, to get it. And then helped me look for it in the garage. All with a helpful, positive attitude. The whole crew demonstrated this attitude. They have just gained a lifetime customer!

Evan Harris

I scheduled an appointment on a Friday, Wednesday morning was the earliest availability. I had planned to leave town that morning, but delayed my travel plans because Discount Tire had recommended them. I show up at my scheduled appointment to learn that there was another vehicle on the lift and that they wouldnt be able to service my car that day. Needless to say, it was a very disappointing first and only interaction with the shop.

Michael Porter

Took my beloved Jeep Wrangler for a clicking in the wheel area. Corey and Chris diagnosed the problem and fixed it with top of the line parts. Upon a test drive, they discovered another critical problem. They provided me my options and fixed my Jeep as requested. It now runs better than it ever had; even brand new from the factory. Thanks Chris and Corey.

Josh Coffin

I called about getting an estimate for my car. He said it would cost me $15. When going to pick my car up, he charged me $45. After asking why it raised he said he charges his mechanics 22$ an hour. He brought it down to $30. I am never going there again. He will screw you any way possible.

Kris Koons

I took my car In for noise in front and they discovered the true source of my problems. They gave me various options and I chose the "lets do it" one. So glad I did! Its like having a new car. I didnt even realize how bad my car had become. Thank you!!

Kristee Skomer

Very professional staff. Everyone was so friendly and accommodating. Great communication and service. I could not have asked for a better experience, I will definitely recommend Neal Automotive to family and friends in the Greenfield, IN area.

Charles Thompson

Neal automotive replaced some front end parts that were worn out. Very easy to work with and very pleasant experience. They did more work than originally planned with no additional costs. Ill be back when my car needs work.

Stefani Demers

Great owner, great staff, very trustworthy and honest.. goes out of there way to help you! Wont take my car anywhere else. I drive from Greenwood to see them and send my friends and family to them with the same results!

Michael Hickey

They have never steered me wrong and their customer service is outstanding. I would recommend them to anyone who wants their car fixed right and at a fair price.

Russell Hyland

Excellent staff and owner, incredible service. We were traveling and they got us back on the road without delay. My wife and I are still talking about them.

Don Stuck II

The Best! I only take my car to Neal... trustworthy, fast, done right the first time and the price is right!.

Margaret Sandefur

Best auto mechanic ever! Fair prices and stands by their work. Ive been going there for 10 years.

Darin Strackbein

fast and friendly service......... I drive all the way from Carmel for them

Carole Main

The team is most helpful. I am always pleased with the service.

Chris Dingess

Great service - Go out f their way to help you.

Bill Groover

Great service good priceing