Address: | 203 W 2nd St, Lexington, KY 40507, USA |
Phone: | +1 859-230-5365 |
Site: | lexeffectky.com |
Rating: | 5 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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sharon lucchese
On 12/7/16 my daughter hired Kaelyn Query of LexEffect as our wedding coordinator. We had six months worth of phone calls, emails, text messages and meetings with her. However, on the DAY of the wedding (June 3), and after being paid in full (and also tipped), Kaelyn just went missing; she never showed up, called, texted, or communicated in ANY way whatsoever, until I contacted her approx 3 weeks after the wedding! As you can imagine, there were multiple mishaps; starting with the ceremony, when my husband had to cue the bridesmaids, grandparents, flower girl, etc. down the aisle. Following the ceremony, as GUESTS were carrying chairs to the reception (which was a service paid for and included in Kaelyns contract price), I inquired a representative (that she sent in her absence) about Kaelyns whereabouts and was simply told that "she had an emergency." We had a cocktail hour planned; however in her absence, there was no one available to direct guests where to go. Per Kaelyns cad table set up plan, there were to be separate tables for gifts & guest sign in. Evidently her helpers did not have access to that information either. Approximately 2 hours into a 3 hour reception, I noticed that the guest book was covered with gifts. I took it upon myself to move gifts so that guests could actually sign in. As a result, approximately 20 of 165 guests were able to find and sign well wishes. I was also told verbally (and this item is also listed on the contract) that they would be responsible for getting leftovers to us. Again, that never happened. Lex Effect was responsible for getting all props back to us. My daughter used the engraved cake knife from my own wedding over 32 years ago. And it too, seems to have vanished. Approx. 3 weeks later, via social media, we found out what the real "emergency" was. When confronted about this, she continued to be dishonest. For these reasons, I would never recommend her services:(
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Kelsey Lyon
Kaelyn and our entire experience with LexEffect was amazing and easily the best money we spent on our entire wedding process!! From the beginning, we received great advice on vendors and help making initial decisions. From there any wish we had was granted--they have an amazing artist that wrote on chalkboards for us for engagement photos & our wedding, communicated and set up all arrivals and set-up for the big day and literally handled EVERY detail, a MUST for an OCD bride! Everything went smoothly and no detail was left untouched! They also took care of a bunch of additional smaller errands such as returning the cake stand and transporting flowers to a different venue for our Sunday brunch! I cannot say enough GREAT things about LexEffect and recommend them to all!!
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Nick Landers
Kaelyn and the team at LexEffect are an invaluable resource for event planning. They take the time to really dig deep and understand how an event can impact a business, non-profit or a community. I refer them to all of my clients, friends and family for corporate and personal events.
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KINCH QUERY
Best event company in the area. They put on awesome events. Chew dinner series. Bourbon social. Moontower music festival to name a few. Look forward to seeing what will happen in 2017
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Elizabeth Phillips
LexEffect puts on AMAZING events! Sidney Marcum was fantastic to work with, I loved working with this company and will definitely be using them to plan all my future events.
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Kyra Ledford
Gill Industries really had a great time. LexEffect was very organized and very helpful. I will be using them again for more upcoming events :)