Address: | 11 Evans Dr, Stoughton, MA 02072, USA |
Phone: | +1 781-344-2332 |
Site: | kidsportsfun.com |
Rating: | 3.4 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10:30AM–6PM 12–6PM |
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kri
As far as the staff goes I rate them a ZERO. The owners are very rude and even their employees say they are a pain to work for. I recently had a birthday party for my daughter there and was quoted a proce for the event. I was told everything would be included but when I showed up I was informed that I would be charged a fee for the balloons I wanted blown up for the event (5 dollars). Even though I was upset b/c I was originally told it was free, Otherwise I would of had I party do them for free I agreed to the charged. About 30 min into my party I was asked to pay my bill and I was slapped with a 35 dollar fee for the balloons. I was extremely upset and asked to speak to a manager. One of the owners came out to talk to me and informed me that the employee was misinformed and that is the fee. I told him no way am I paying 35 dollars b/c his staff is misinformed and I asked it be removed from my bill. He then claimed that he is not the person in charge of making that decision and his niece makes those calls. I asked several times to talk to "the niece" and she didnt even have the decency to speak to me. She hide behind the counter and would only speak to him and he had to tell me why she was saying. After 15-25 min they agreed to remove the charges. The while situation was handled extremely unprofessional. They should have never charged me from the beginning especially since it was a mistake by there employee. Whats even worse is I had to take 25 min out of my 3yr old bday party to argue with these people. In the end my daughter did have a good time so thats what matters, but I would never return there. My son did want a laser tag party there but I would never. There are way to many places to choose from that actually treats their customers better. Starland in Hanover is excellent with customer service and have way more to offer for a bigger child. The party package itself was just ok. Its better to spend a little more somewhere else. You pay for what you get
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Victoria Reis
I honestly wish I could give this place ZERO STARS. HORRIBLE SERVICE. My child used to go there for an after school program and I felt that myself and my child were mistreated on different occasions. The owner/manager has a HUGE attitude and is very rude. Also most of the employees are unhelpful and RUDE. I just called and spoke with someone asking about my tax return form that was suppose to be mailed out to my home. Someone was suppose to contact me Monday and never did and then I called back and again the manager is not in she already left and they state there is nothing that they can do until WEDNESDAY. I simply asked if someone could call her and figure this out because I have an appointment and I need this taken care of. Whoever I was speaking with accused me of "yelling" which I was not raising my voice at all and was very rude and clearly did nothing to help me!!!! Now I have to reschedule again for something that should have been sent to my house to begin with. This place should not be watching children, and should be closed down. I would recommend not sending your child there and I will make sure I tell everyone how horrible of a place this is. Especially when this is suppose to be a place for children, it is disgraceful.
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Michelle Shain
For a play space, this is very pricey. $9/child gets you access to one large-ish climbing structure with slides and one small-ish bouncy house, and thats it. Bowling is extra, laser tag is extra, and the other games (e.g., basketball hoop) require tokens. Plus, you cant bring your own snacks, and food prices are comparable to a movie theater. The new location at 11 Evans Drive is clean, though, and the climbing structure entertained (and tired out!) my 5-year-old and my 7-year-old.
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Shandi Cardoza
Absolutely love this place!!! The laser tag room is amazing. Its decorated like you went to an actual laser tag center. The indoor playground and inflatable totally tired out my daughter and she had a blast!! The food is so delicious. Chicken nuggets with the combo was my daughters favorite meal. The staff is very friendly and really try hard to please their customers. Overall great experience and would go again!!!
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Raymond Calcagno
Dirty rest room at new location one rest room did not have a baby changing station the other with changing station was out of order. Very small place Tables were all dirty and no one sitting on them. One bounce house Bowling alley One Two slides Coin machine games that dispenses tickets.. Location is great but they down sided from the other location. . Go anywhere else.
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Pam Roche
New place is poor small no room to pricie cost me 18 dollars for 2 kids. Birthday day partys are noisy and take up too much room. Everything you do you got to pay extra for. Im gonna let my grandkids play and hit the road awful. Food way over priced too. Cant wait til they open new place in west Bridgewater Brockton line...
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sharon brewster
Service and customer interaction is minimal. Overpriced. Prices increased but not seeing anything new or additional at the moment. Will only come by during off peak hours as my kids would like to and they would give it 2-3 stars also. There is way more parking. No slides anymore.
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Steve Bloom
Have driven by a few times and finally had a chance to stop in. Kids loved it. Something for everyone. Boys especially liked the laser tag. Nice staff. Nice place.
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Rob Burn
This place is great. You can just drop in. Staff is super friendly. My 3 year old had a blast. I will be back.
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violette similien
My son goes there for after school program its great place rich of fun for the kids.
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Rohit Prajapati
Good play area for kids. we enjoyed play area, inflatables and kids bawling.
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sue tallinger
Kids loved it! Lots of activity choices.
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Paul Healy
Had my sons Birthday there loved it