The Learning Experience
| Address: | 13860 Canal Rd, Sterling Heights, MI 48313, USA |
| Phone: | +1 586-566-4685 |
| Site: | tlechildcare.com |
| Rating: | 4.3 |
Location
Photos 1
Reviews 6
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Cameron Edmonds
For the record my child has been attending The Learning Experience for the last 3 years. The school itself is a decent environment for the kids and the teachers themselves are really good. I really enjoyed seeing my child grow over the years in terms of social and educational development. They have a great setup separating age groups and room by room with programs that are tailored specifically for that age range. So you ask yourself if the school is so good then why the one star review. WHEN IT COMES TO THE SAFETY OF MY CHILD I dont care how good the curriculum is, my childs safety and well being ALWAYS comes first and The Learning Experiences owner and director, Kathryn Schulz, puts enrollment before safety (my opinion). So what happened: Recently my son (age 5) has been involved in a series of 6 incidents (all with incident reports), 5 in which involved another child hitting or hurting my child either on purpose or by "accident." I put accident in quotes because I dont believe them. Keep in mind this all happened in the course of 3 weeks. Incident one: The first incident was with a newer student, Lucas (age 5) who is known by the school to be aggressive. He punched my kid in the face giving him a bloody nose just because my son said, "no thank you, I dont want to play with you." Action taken by the school: Timeout. Incident report filled out for my child. Director says she calls the parents but teachers tell us that she doesnt always do that. Incident Two: Logan (Age 5) punches my kid in the stomach for no reason just after drop off. Action taken: Incident report filled out. Time out for student. Goes back to class. Incident Three: Owen (Age 5), known to be aggressive has a fit and slaps my kid in the face as well as the teacher. Action taken: By now we are aggravated with the school for failing to provide us with a proper action plan to ensure some discipline against these students. We spoke with the director prior to the incident and was told our son would be okay. Director sends Owen home (we agreed with that action). Also, we witnessed Owen hit other another student causing pain and tears with no repercussions. Incident Four: Again, Lucas, known aggressive student gets mad in the classroom and decides to pick up a chair and "accidentally" throw it at my childs back leaving a bruise. Action taken: Incident report filled out. I called Katie the director and she apologizes because I am furious. She tells us she is in contact with Lucas parents to send him home. My wife picks up my son because he told us he was afraid to go to school after we promised him hed be okay. After picking him up we later forgot that we didnt pick up the incident report so we go back to get it. When we go back (hours later) we find Lucas BACK IN THE CLASS. Incident Five: A child accidentally steps on my childs fingers during nap time. When I asked my son what that was about he had no idea what I was talking about. I asked if he cried today he said yes, because a student pushed his head into a wall for no reason. Action taken: NONE. I feel like the incident report was faked. These are all situations that occurred over the course of 3 weeks and the director chose not to do anything about it other than call the aggressive students parents (in some cases this is false according to the staff). In the situation where the chair was thrown she did pro-rate is for one day (but only later to find out so she can send the student back to class). There was only one situation we agreed with where she sent the student home. I asked her if there was a "3 strikes your out rule" and she said no. They try to work with students and remind them its not okay to hit. Obviously something isnt working hence the chair being thrown and to me its obvious she cares more about keeping students than childrens safety. In the end you need to be the judge. Like I said the school has a great curriculum, but when it comes to other aggressive students the director will not do a whole lot to ensure the safety of your child.
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Nicole Rose
In the almost year and a half my son has been attending TLE we have never had any complaints, ALWAYS good things to say about the staff and center - until recently. My son started having multiple incident reports weekly (ie:running into another student, falling on the playground, etc) Then he started complaining he was afraid someone at school was going to hit him but wouldnt tell me who. I had made several complaints to his morning teacher, Ms Tracy regarding his afternoon teacher, Ms Shaunita - about how she was rude, spoke down to the children, and mostly acted like being there was a burden and she had better things to do. On December 2,2016 I went to the center early to watch the monitors, where I noticed she grabbed a student (not my son) and pushed the student backward - after this she started talking down to my son, fearful that he would be the next to suffer her physical abuse I immediately ran to get him from the classroom. The owner and manager both completely dismissed my claims and the teacher is still working there.
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Julie Gerard
Today was graduation day for my son, it was his first year in school and I cant praise them enough. Everyone helped make the transition easy from family for the first 4 years to teachers and a classroom setting. He is prepared, even if we are not, for his next step into Kindergarten. Katie, Chrissy, and all the teachers helped prepare him, comfort him and teach him how to engage with others. He has grown so much over the past year and I cant thank this school enough. Its an amazing place and I am so grateful for the care they gave to him. He has learned so much this year and will really miss all his teachers and friends.
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Chase Wade
My daughter has been going to TLE for 3 1/2 years. The teachers and caregivers do amazing work with the kids. Through each classroom (based on age) my daughter has had a lot of fun, plenty of learning opportunities and been shown non-stop kindness. As a parent, when I have had concerns about anything the teachers, center director and even owner have been very prompt and helpful in creating a solution. The lessons are learning programs are very creative and interactive. I would strongly recommend you check out this TLE location if you are in need of childcare.
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Anonymous User
My son has been going to TLE since he was 3 months old he is now almost four. The staff has been great with him and I couldnt have asked for better people. It was really hard for me to leave my son in the care of someone else but they were GREAT!! Everyone comments on how well behaved and smart he is and I tell them all the time, TLE has taught him to be like this! I have another baby on the way and of course he will be attending TLE this summer! Thank you guys for being so great with my kid!
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Brian Wiland
I have/had all 3 of my kids in this center at one point or another over the past 5 1/2 years. My kids love going and the new ownership has done a great job of updating the place. My oldest was ahead of the game academically when she started kindergarten and that was because they did such a good job covering kindergarten type curriculum to make it that much easier when school started. I recommend this center to anyone in the area looking for a good daycare.