Address: | 2515 White Bear Ave, St Paul, MN 55109, USA |
Phone: | +1 651-439-1760 |
Site: | timberlandexteriors.com |
Rating: | 5 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–4PM Closed |
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Neil James
Are you the type of person who is: not particularly handy, petrified that people will take advantage of you and in need of contracting services? I recommend you stop searching: go with Paul at Timberland Exteriors. My fiancee and I have had bad luck with home repairs. And when I say bad luck, Ive neared litigation with one in-town company for plumbing and had horrendous experiences with several more. There is no shortage of hacks willing to take advantage of your lack of expertise, do terrible work and hand you an overpriced bill. Timberland Exteriors is *not* one of those companies. After last years hail damage, we were eligible under our homeowners insurance for new siding and roofing. Unfortunately, Im simply not a handy guy...Im talented in a lot of areas, but when it comes to the industrial arts, Im as dumb as they come. In addition, Im on the younger side, and this was my first homeowners insurance claim, which was a little scary. Insurance companies dont get to film fancy commercials by overservicing you on your claims. My neighbor pulled me aside and told me that Paul did a wonderful job on their home. We saw that the company was rated well from others, so we gave him a call. All throughout the process, Paul and Timberland were awesome to work with. Paul was able to work around both my and my fiancees busy schedules to meet us. He was thorough in presenting options, but did not simply puke thousands of choices to us and walk away. . Perhaps more importantly, Paul was extremely sensitive to our budget needs (Ive got a wedding to pay for) and helped devise smart strategies that would enable us to get the most for our money out of the claim while staying within a cap that I felt we couldnt exceed. There were no pressure tactics; no guilt applied. We simply worked together to pick out options for roofing and siding that both of us were happy with. Paul was also extremely knowledgable about the insurance claim process and helped walk us through the varying steps. In the instances that the insurance company squawked, Paul was able to deal with them on my behalf and get them to fulfill their end of the bargain. In my case, that enabled getting *three* different inspections from my insurance company in order to get the compensatory amount he felt we deserved. The extra money Paul was able to obtain almost paid for any premium his services commanded alone. Finally, when it was time to complete the work, Paul and his team were prompt, efficient, courteous and did quality work. They were flexible and sensitive to our busy schedules. I guess Im not conceivably sure what else I could ask for from a contractor that I didnt get from Paul and Timberland Exteriors -- and again, Id like to emphasize that I was fully prepared for him to screw me over like half of the home repair professionals in this town seem to do every day. I can only assume that anybody who has a poor experience with Paul was the subject of an aberration - a statistical anomaly. It happens to the best of people. Ill be calling Paul if I need further remodeling needs. If you do too, based on my experience, you wont regret it.
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Dan ISLANDAN
REFUSED to do warranty work on the shingles he put on our home! Says it wasnt his responsibility. HE WAS THE ONE THAT BOUGHT AND INSTALLED THE SHINGLES!!! Very shady company! UPDATE!! Pauls response is yet another dodge to get away from not doing the work he promised us to be done. Again, HE is the contractor. HE is the one that bought the shingles. HE is the one that installed them. It is not our fault he chose bad shingles. These were sold as 30+ year shingles. Any reasonable person would expect the warranty work to be done by the contractor that did the original work. Imagine having two different contractors having done the work on the same roof, and something else goes wrong! Who would we get help from?? They could each blame the other and we would be out our 4,850 dollars! It makes sense that a good and ethical business would of course do the work as well. He is not doing it. He is refusing. All he needs to do to make it right is to do the work.
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Dennis Bidwell
2 months ago I posted a negative review about Timberland Exteriors. They had done an extensive residing, reroofing project for my 110 year old. Paul Trautman, the owner had some great ideas about restoring the house to a more original condition then the aluminum siding the house had when I purchased it. His ideas were great, his color selections were super. The workman ship was excellent, but the painting job was not good. After reading my review Paul contacted me. He came back and his painters repainted the whole house and the trim. Paul guarantees his work and he made everything right. I would highly recommend him for exterior siding and painting.
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Anonymous User
I was impressed with the fact the didnt try and sell me. They really educated me as to my options to help me find the best product for my house. I put James hardi on my house. Timberland did a wonderful job. My neigbors signed up with Timberland also. Their house looks great too. I am glad we found a company we can trust. I will use them for replacing my windows later this year.
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Tamar Brown
Timberland Exteriors is amazing! Paul (owner) is very knowledgeable, honest and fair. Their crew is prompt, hard working and respectful. Weve had them do several projects over the years from siding to roofing & decking. My husband and I trust them completely and wouldnt think of using anyone else.
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Anonymous User
I had 4 companies visit my home. All of them said they have the best installers. The crew from Timberland was amazing. I have done a lot of carpentry in my days and these guys blow me away. They are true craftsman, clean and efficient. I would definately use them again.
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Kim Waller
Timberland exteriors is the best. They have fast, friendly service. They guided me through my insurance claim for my damaged roof and gutters with ease. I would recommend them to anyone who needs work done on their house.