Cashatt Family Funeral Home

7207 NW Maple Ln, Platte Woods, MO 64151, USA

Address:	7207 NW Maple Ln, Platte Woods, MO 64151, USA
Phone:	+1 816-587-8200
Site:	cashattfamilyfuneral.org
Rating:	3.9

Location

Photos 1

Reviews 10

Brandee Soard

My family and I were referred to Cashatt Family Funeral Home by hospice care. They made a great first impression by coming to our home to make arrangements. They did not follow through with many of the things they promised and we paid for. Stay away! 1. The casket didnt arrive on time. 2. There was a makeup smudge on the top of the casket. I had to explain what it was to several extended family members. 3. The hair was disheveled and the body was sweating like a can of cold soda on a hot day. 4. The Memorial DVDs ($150) were not at the visitation and would not have arrived if we did not pester them repeatedly. I personally asked Jeanette, the mother, about the DVDS and she was rude and had no idea what I was talking about. When they finally did arrive, they were incomplete. Ryan personally told us we would receive a refund. WE DID NOT RECEIVE A REFUND. 5. The limo they reserved for us on the day of the funeral was like something out of a movie. The driver did not know where he was going. The limo WAS NOT SAFE. The limo did not have a/c (it was a 90 degree day with 10 people dressed in black stuffed in the back of a limo). When the limo was not functioning properly, the driver TURNED OFF THE LIMO ON THE HIGHWAY. When we requested a new limo, the driver was rude to us. The second limo STILL DID NOT HAVE A/C. 6. Since the limo didnt work, we were late to the military service scheduled at 12:30. We arrived at 1:10 approximately. We were rushed out of the service area for the next funeral which was at 1:30. 7. When we called to confront Ryan about all the things that went wrong, his mother answered the phone and was INCREDIBLY RUDE. This woman should be kept away from grieving families. We never received a refund for the awful limo service or the DVD. I attempted to contact Ryan several times but he didnt answer his phone or return my calls or emails.

Misty Geckley

We had used Cashatt family funeral home before when my step father passed away and they were amazing! Fast forward 2 years when my mother passed away unexpectedly and i decided to use them again. This time we did not get to have Ryan. (who was thoughtful and kind our first time) This time we had Pastor Lawerence and i must say, it was a completely different experience. He was kind but instead of talking about my mother he spent his time talking to me about his. I learned much about his life but i didnt feel like he took the time to learn much about ours. He asked me to write up what Id like to have in the visitation pamphlet and then read that verbatim during my mothers service. He forgot to give me my mothers jewerly and i had to drive up during another funeral to get her things. It is 12 weeks later and i had to contact him to find out what is going on with her death certificates because i still have not received them. Over all i am deeply disappointed in the care and service i paid for and sadly would not recommend them to anyone.

Alisha Ohara

My father passed away unexpectedly in November. I met Ryan Cashatt when he spoke at a NKC Rotary meeting and remembered his pricing and presentation about funerals. He was the first and only one I called. We held the service at their chapel without even seeing the place and I wont lie, I was nervous. The chapel was beautiful! More than I could have imagined. It is an old Catholic church and did not feel like a funeral home. It was beautiful and had capacity for many, many people. I would highly recommend Cashatt Family to anyone I know. We saved money and provided the best service and comfort during what has undoubtedly been the hardest week of our lives.

Reuben Siverling

I highly recommend Ryan Cashatt Funeral Home Services for the extremely personal and professional knowledge and caring attitude of Ryan and his wife. In recent months I have called upon Ryan for assistance in acquiring cremation services, obtaining Death Certificates, acquiring a burial plot at Leavenworth National Cemetery for a recently deceased military veteran and other services in acquiring a Military Gravesite Headstone. Also, I have used Mr. Cashatts services in obtaining pre-need burial/cemetery services for a close family member. Without hesitation, I recommend Cashatt Family Funeral Home Services to others.

Johnny Marra

We would like to thank Cashatt Family from the bottom of our hearts for their loving care of my wife who passed away so suddenly. They are people you will want to adopt as your own family. They truly move mountains to make things as easy as they can be at such a difficult time.

Gina Moore

Absolutely wonderful people! Couldnt have asked for a better place to have done business with at this time of loss! All staff was more then pleasant and compassionate. The price of there service was a small fraction of anywhere else with all of the same accommodations

Brian Main

Great service in a difficult time! He explained options very well, was patient and concerned with the needs of the family, and the actual service went as great as can be expected considering. Would definitely recommend.

Toni Maria Bonomo

By far the worst funeral home ever!! No sympathy, compassion, added more stress that what our family was already going through. I DO NOT recommend any grieving family use this company!!

Kevin Mitchell

Had a wonderful experience with Cashatt Family funeral Home! They were so great with my sisters family when she lost her Dad.

Kim Eiken

Above and beyond courtesy and service at an incredibly difficult time