Truckee Meadows Cremation & Burial

Reviews 6

G

G Congleton

Our initial interaction with Truckee Meadows Cremation and Burial Services was wonderful. The first few days of dealing with the specifics of our loved one’s remains and working with Joann were great. We felt cared for and respected. After we paid our money the customer service went downhill rapidly—this coincided with us having to deal with Caroll. He’s the owner. The office had difficulty getting the death certificates in a timely manner and failed to have the death notice placed in the paper. Reno is a difficult place to do business and experiences such as this simply underscore my opinion. We, as are many people when dealing with the death of a loved one, are simply asking questions and looking for help. Truckee Meadows Cremation’s owner is not focused on the customer or offering care and sympathy during a difficult time. Use another service if you are able.

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John Dickinson

Dont go here if you dont have to. They have poor customer service and expected me to know how the cremation process works. Yeah right, like I take care of deceased people every day... I had to keep calling them to find out information because they said they would call me and they never did. I only went there because of the convenience of working with the VA Hospital.

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DA

David Allen

Both Caroll and Joanna were wonderful to work with through the extremely difficult time of losing my wife. They are professional, helpful and I highly recommend them to anyone who is looking for cremation services; their pricing is also the best in Reno.

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J Demafeliz

They really treated me and my family with sincere kindness. They handled my husband viewing and cremation with care and compassion. Thank you.

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Donna Klockars

Compassion, kindness and respect. We found all these qualities in this company. Reasonably priced. I would use this company again.

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CL

Claudia Sofia Guadron

Very kind and professional

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