|Address:||7223 Austin St, Forest Hills, NY 11375, USA|
|Working:||8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 9AM–6PM|
Did you ever find yourself reading all the great reviews, then end up going to the place, only to find out the place isnt that good? Well thats how I feel after my visit to Hills Barber Shop. Ive pass by this place couple of times, waited for my hair to grow and finally decided to give them a try. I was a typical walk in, didnt called prior. As I walked in right away I was welcome by a very nice older lady, only to be told that she will cut my hair. I sat down, she ask how I want the hair to be cut, (in which there is no big philosophy), so I said VERY short on the sides and somehow proportional on top. I made it clear that my head is squared but with the type of hair I have it tends to look round, which I dont like, so cutting it very short on the sides makes my head look the way i want it to look. She started cutting my hair and immediately went into asking questions. Turns out, not the right ones. Now, when I dont know the place and its people, I tend to be just a little cautious, hesitant and maybe even shy. Dont give me wrong, I dont mind a short conversation about weather perhaps politics, but the whole interview? She started: Where you from, where do you live, are you married, are you divorced, how many kids do you have, where did you used to live, are you Russian, where do you work, what are you doing, do you have a car, are you Irish, your eyes are blue, you must be dutch... There need to be a balance between being nice, and making your new customer feel welcomed, yet not invading the privacy at first. I dont open up and talk to strangers about my life, particularly when other customers are listening. I felt interrogated, and the nice lady made me feel completely uncomfortable, to the point that I didnt even care about my hair anymore, all I wanted is to leave. And yes, going back to my hair cut, well if it wasnt for the fact that I really wanted to leave asap I wouldve stay and let her cut it the way I said in the beginning. VERY SHORT ON SIDES, dont make my head look round. Indeed when she finished she said: I think it is short. Let me tell you something, what may look short to you does not look very short to me. Thank you. I wont be coming there again, nor my children, and you definitely wont learn anything else about me. Have I had a good experience, gradually we could even become friends. It aint happening.
WARNING! Please do not visit this establishment if you are African American, the individuals who run this establishment are rather unprofessional and rude, "Bobby" seemed quite inexperienced and rushed my haircut. I visited this establishment on Sunday July 23 2017, luckily they were still able to serve me before the shop closed for the evening. As I entered one would have thought that these barbers never saw an African American man before. I recall there being about 4-5 of them who stood around snickering and joking ( I assume ) in their native Russian tongue. It was rather unnerving. They made several glances at me and continued to joke and laugh. It seemed as though they were deliberating amongst one another who would cut my hair until the snickering subsided and "Bobby" gestured me over to his chair in the corner. I told him that I wanted a complete shave but as he began cutting my hair he had the nerve to ask me which blade I wanted to use. His fellow co-worker had to suggest he use the "number 5" Zero effort and care was put into the haircut. he simply went around in circles in the same spot for about what I believe was 3 minutes. When he was "finished" he told me I was done, he did not even use a mirror to show me the work done, I had to ask him for a mirror and if he was going to apply any oil after the haircut and shave. after applying oil and paying for the haircut I asked to use their restroom for a closer look of his work to only find out that he had missed several patches of hair. I asked him if he wouldnt mind cleaning up the left over hair, I then thanked both of the men and walked out, I will never spend my money at this establishment! beware if you have a low tolerance for ignorance and stupidity.
I have been going to Vlad, Alex, and Al for over 15 years -- ever since Alex was over on Broadway in the basement level barbershop next to the furniture store. I followed them when they moved the first time, and now, Ive followed them here to Forest Hills. I wont lie, Ive been to a couple of other barbershops in between. Some just because I was too lazy to travel, and mainly also when Ive been out of state and been too impatient to wait until I got back. Each and every time I would go back to these guys to fix my haircut. It wasnt until I moved out of state for a few months that I realized just how much I had taken my barbers for granted. Not one f****** pathetic barber has ever come close to these guys. Not one. These guys are consistent, theyre skilled, theyre nice, and polite. They are friendly, but arent overly friendly - if you dont talk, dont talk, its all cool. If you want to have a quick friendly conversation while you get a cut, thats cool too - at the end of the day though, these guys arent wasting any time. Come, sit down, get a great haircut, and go about your day. No sitting in the chair for an hour and a half when your haircut is only supposed to take 30 minutes. No waiting around every other scissor snip just to hear the barber shoot the sh** with another barber. These guys are about giving you a really good haircut and getting you out the door to come back another day. Just do yourself a favor. Call in advanced. You can always walk in, but if you do, be prepared to wait at least 20-30 minutes. You will want to call. Theyre worth it. These guys are busy for a reason. Theyre good. Really good.
Horrible experience with Bob (iirc) - a guy around 30-40 with an accent and balding hair. His name wasnt mentioned in the previous reviews, but I figured Id give him a chance, even though I originally intended to ask for Alex. Bad choice. Turned out he only had a few months of experience (3 months, I think he said). I told him to not cut it too short (only 1/3 off the current length), and he gave me what was basically one step above a buzz-cut, without even trimming the edges right. He sloppily rushed through the job, didnt take time to confirm anything halfway through, and didnt listen even when I felt the need to express my concerns. He also applied an extremely smelly hair gel/cream/moisturizer towards the end without even asking beforehand. Said "yes yes youre right" all the time - the crudest way to provide "customer service", and you could tell that he cared more about getting the job over with than doing it right. I was extremely unsatisfied with the result - itll probably take a month or so for my hair to look normal again, which is horrible since I was expecting at least a decent cut for Christmas in two weeks. My previous barber shop had just closed down last month, so I was searching for a new place to regularly get haircuts from. This was a huge disappointment - Im still on the edge about whether I should give them one last chance and ask for Alex, but... Im also skeptical about the quality of a place that would hire somebody as unqualified as Bob.