Address: | AR Hair Salon in Chelsea, 304 8th Ave, New York, NY 10001, USA |
Rating: | 0 |
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Anonymous User
Worst professional hair experience of my life. No joke. I wasted almost $300 and 5 hours in this salon and I could have done a better job myself! Extremely poor service and the minute I said the word "refund" the salon stopped returning my calls and answering my emails. Unbelievably bad customer service and attitude towards visibly poor work. I went to have my hair colored because I had really bad roots (natural brunette gone blonde) - not asking for miracles, just roots touched up and some highlights. Abel colored my hair and after an assistant mistakenly botched it by rinsing it out too early (came out ORANGE), I was told to wash my hair 3 times and come back if it didnt look better. I went home in tears, embarrassed to show anyone my hair. I went back a week later after having washed it several times (which of course did nothing), and Abel did my hair color again. At home the next day? I realize that half of my roots are still visible! In big splotchy sections! $300 later and I still have roots?! I dont know what he did to my hair but I would NEVER go back to this establishment and NEVER recommend this salon to anyone. What a disappointment.
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Kaitlin Swistak
My fiance is in New York for business and I decided to come to the city from Western MA to keep him company for the weekend. Since he was busy for much of the weekend, I decided on a whim to get my hair cut. I looked up salons close to our hotel and found AR Hair Salon to have one of the highest reviews on Google. After my experience, I totally understand why they were so highly recommended. I walked right in and was promptly greeted by staff. There was no wait to have my hair washed and cut. Roger, the hair stylist, was eager to find out the type of person I am and what I was looking for so that he could provide me with a hairstyle that fit my preferences. I was very pleased with both the customer service and the great haircut I received. I left feeling great and was able to walk back to the hotel with a new beautiful hair style that accommodates my difficult-to-style hair style and low-maintenence preferences. I think Ill have to plan a trip back to NYC the next time Im due for a hair cut so that I can go back! :-)
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Kristen Koop
Ive been going to Arthur himself for 11 years now. I will never go anywhere else. They are amazing. This is the only place Ive ever been that when they cut my hair and style it, Im confident that it will look the same when I style myself later. Thats saying something about their skills. Other places Ive been give you the look you want but when you have to style yourself later it looks nothing like what they gave you. This in not the case. You tell them what type of up keep you want to do and they will take that into account when cutting your hair. They also are very conscious of not wanting to damage your hair. Ive gotten my hair colored there before and they will tell you honestly if what you want doable for your hair and offer options. They wont dye it any which way and let your hair fall out just to make money. They really care and are very passionate about what they do.They are so welcoming. I cant say enough good things about them. I recommend them to everyone and every single person has stuck with them since.
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Roberta Sutton
Ive been getting my hair cut and highlighted at AR for 8 years. I found the place when I lived next door and as I moved around the city and settled in Bushwick, Ill never go anywhere else. Roger has a flawless eye. I get my hair cut into layers and have had both very long and short hair over the years. Roger always finds an incredible shape that complements my face and lightens the load on my hair so its naturally bouncy. His ability to make highlights look totally natural is uncanny. Im a dirty blonde by birth and he brings out the honey blonde shine. Its incredible. I get stopped on the street with complements. When I was married, I simply got a cut and color 3 weeks beforehand so all I needed at the wedding was a hair brush! Did I mention they are the best price for a high fashion haircut within 100 miles?!
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Johnny Luisi
When I first moved to NYC I spent two years getting cuts and styles from several different salons and studios ranging from the mid $$ to the high $$$$ but none of them delivered consistently or sometimes at all. I walked into AR one day and never looked elsewhere. Although Alberts been my guy since day 1, (hes very talented) the rest of the staff are excellent too. The atmosphere is very relaxing and youre treated like a guest in a family members home (they always offer me some wine or water while Im waiting). I live in Brooklyn and work in midtown east, so going to Chelsea is not ideal. But who else are you going to trust with the way you look?
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Allison Rowe
AR Hair Salon completely messed up my hair in a way Ive never experienced before. I got my hair cut there 9 months ago and Im STILL slowly working to even out the lopsided butchering they gave me and grow my hair back out. The stylist somehow heard "growing my hair out" and decided to chop it all off into what only the most generous person could call an asymmetric bob. Then she curled under the ends to hide her mistake and sent me on my way. The worst part was that I didnt even get a refund for their admitted mistake. They offered me my next hair cut free of charge - ya right like I would trust them with my hair again. Do not go here.
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Maayan Roth
I booked a cut and single-process color here through Lifebooker, and now I have learned my lesson about getting my hair cut anywhere without a personal recommendation. The color turned out fine, but the cut looks like some ridiculous mushroom-cut from the 80s. About 5 minutes in, I wanted to scream at the guy cutting my hair to put the scissors down and let me out of there, but it was too late and I had to let him finish. This is seriously the worst haircut Ive ever gotten. My only consolation is that hair grows, so this wont last long, and I live in Brooklyn, so I can pretend Im a stupid hipster who got an ugly haircut on purpose.
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Richard M
Everyone is very professional, appointments are easy to book, the staff is friendly and they really take care of you. I also like the overall cleanliness of AR Salon and its easy to get to from the subway stop on 23rd street. I go to Roger who really knows what he is doing and recommend AR Salon to anyone who wants a great cut along with a pleasant hassle-free experience.
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Seth Wright
I have been getting my haircut by Arthur for at least 10 years. I havent gotten every cut by him for various reasons but I always make it a point to get back to AR when I can because its a solid haircut and I only get 3-4 per year. He does everything that I ask and most importantly, my wife always likes it.
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Elizabeth Campolo
I have been going to AR Hair Salon for years. Not only is it close but the friendly service and reasonable prices make it a must for all New Yorkers. My hair is long, curly, and dry. So, it needs tender, expert, and loving care. AR Hair Salon is the only place I found that delivers it.