Address: | 465 Grand St, New York, NY 10002, USA |
Phone: | +1 212-260-2006 |
Site: | borismechanical.com |
Rating: | 4.9 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM |
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Courtney Byrne-Mitchell
I had a great experience with Boris Mechanical. I arrived at work on Sunday morning (February, 2015) to find an inch of water covering our floor. I called and a live person answered the phone. They were able to send a technician over in about an hour (pretty good for a Sunday!). The technician was very nice and efficient. The water had already covered a large area of our basement and was seeping out from underneath walls in multiple places. He diagnosed our problem very quickly (a busted and leaking water heater), but still completed a thorough inspection of the building to confirm. He was extremely patient with me, even when I was not exactly sure where the shut off for the main water line was. (He found it!) The technician removed the water, picked up and installed the new water heater and tested it to make sure it was working all within the same day. The building I work in is a Landmark building, so we were extremely grateful for Boris Mechanicals professionalism and efficiency. If the problem had not been resolved so quickly, we could have had a lot of structural issues and water damage. I definitely recommend this company.
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RE B
The company would not send anyone out to assess my issue, but told me that they would not be able to provide me a quote or a ballpark over the phone other than to say it would cost $250/hour for whatever needed to be done, plus materials. The issue likely involves a pretty invasive fix, cutting into walls etc. If they wont look at the problem and give me an idea of what they would need to do, why would I let them go in blind and later bill me for whatever they thought needed to be done? Its not unusual not to be given a quote over the phone, but they also wont come look at the problem before they want me to put down a deposit. I was hopeful after reading their excellent reviews, but didnt understand this approach at all and will obviously not be using their services.
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Natalie Weeks
I h ave worked with Boris Mechanical for plumbing a few times and have been extremely pleased. They are very friendly, reasonably priced and send a plumber in a quick timely manner which is always a plus. The team at Boris Mechanical answered all of my questions and provided prompt and courteous fixes. This is on all ends of their business. From requesting a service to billing, their business operations are super, efficient and easy to work with. I highly recommend Boris Mechanical.
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Robert S
I shopped around and obtained several estimates for work we needed for our house plumbing. These guys are very competitive with their pricing and gave us a very good price on the plumbing work we needed done. We were very happy with their quality of service, their honest approach to what the work entailed and how expeditiously all of our work got done. We will definitely use Boris Mechanical in the future and we also recommend them. Great job guys and thanks again. Robert S.
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Lucas G
Ill be honest. Ive never really hired people who mostly have word of mouth reviews. I usually do intense research and checks. I was sketchy at first, but let me say, it was amazing. I had a severe emergency in my boiler room, heat not working and all, and in hours my house nice and cozy. I would recommend this plumber to anybody in need of any assistance!
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P Hornick
These guys are the real thing. Expert, professional, efficient, and economical. I had a sprinkler violation, and they quickly determined that the violation was issued in error. They told me in detail how to go about removing the violation myself, all without charge. I will use them whenever I have a sprinkler issue with which they can help me.
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Gayle Thompson
Having worked with the Boris Mechanical team several times in the recent past, I cannot recommend them highly enough. James, the team manager, is great to work with and his technicians are highly skilled. While competitive in fees, what sets them apart is their customer service and reliability. Outstanding......
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Chris Melling
Boris Mechanical does an excellent job and I would strongly recommend them. The price quote was fair and reasonable and the quality of work was excellent. I have always found them highly professional and efficient in all aspects of their work.
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Al Fet
I have dealt with Boris Mechanical on many occasions. I have found them to be a fair and honest contractor. The crews showed up on time and the work that was done was first class. I highly recommend them .
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Matt G
Called a number of places, and Boris Mechanical was responsive and also offered a fair price. Many others werent willing to provide estimates or were bad at getting back to me.
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Vad Zeltser
Excellent customer service. When the technician arrived he was very courteous and made the repair quickly. I would definitely use them again and recommend to a friend.
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Nadia Gaber
I had a plumber from Boris fix a plumbing problem I had. The plumber was knowledgeable and professional. Great service.
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Boris Snitkovsky
I was very happy with the level of service and prices James provided. The work was done timely and with great quality!
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Annette Stabile
Good service, arrived same day as call for a jammed toilet.
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Alex Umansky
Excellent service! Highly recommend it.
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