Address: | 325 1st Avenue, New York, NY 10003, USA |
Phone: | +1 212-539-1993 |
Site: | laundrylandnyc.com |
Rating: | 4.5 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM |
MI
Micaela F S
Worst laundry service in NYC. Not only did they ruined and shrieked my clothes, they mixed up my Roomates laundry with someone elses, but a month ago, they returned my laundry bag with someone elses laundry in it, except for one item that was mine, meaning they mix up things in the washing machine. I had all my towels and sheets in there, so while they took two weeks to find my laundry, I had to buy new sheets and towels which they never reimbursed me for. When they finally returned my laundry the only item of value which was a $79 backpack was missing. They sent me a check for only $50, and said that the rest will be added to my account to use towards my laundry next time. That was two weeks ago, this never happened, I told them that how would they expect me to trust their business after what happened and that I didnt want to use the rest of the credit towards their laundry service, but two weeks and 6 emails later they havent even bother to reply. I called hundreds of times and they dont pick up the phone. I gave up, so went ahead and tried to book a pick up for my laundry making sure I wasnt sending anything I didnt want to get ruined or lost, but when I tried to do this, their pick up app said that my account was deactivated because of issues with my last payment! They deactivated my account saying I didnt pay for my last laundry, when in fact they lost it, and I am minus $29 which they never credited to my account, and $60 for the new towels and bed sheets I had to buy to use during the two weeks it took them to find and return my stuff.
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Gaby Dabah
I found Laundry Land from a google search and I am so happy I did! They have been processing my laundry for a few years now. I also bring them my dry cleaning. They do a great job! My clothing always comes back so fresh and clean and most importantly folded perfectly. I highly recommend.
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Daniel Sigurdson
Definitely one of the cleanest laundromats Ive ever been to. No broken machines, staff is actually helpful (if needed), and dry cleaning/additional services have always been on time and without any issues. 100% dependable. If you live in the area, Id recommend checking them out.
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William Long
Great location to get your laundry done without any hassle. The staff is very accommodating every time I go. Its a relief not having to worry about laundry with everything else going on. This is my favorite new find!!
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Saera Fernandez
Amazing customer service. It really sets itself apart from the quick and dry service usually found in NYC. I met the owner, Joe and hes such a sweet soul. Who says they like their laundromat? Joe is a game changer.
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Matt Prout
Free WiFi and seating available. Staff are friendly, and they always have machines and dryers available. They also have 2 different sizes of washing machines.
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James Barrett
Ive been going here for the past year. Never had a problem. Their pick up and delivery is always on time and laundry comes back perfect
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Erin Mee
Fantastic service. Tsiring keeps the entire organization running smoothly. Ram is excellent. Always pleasant, speedy, and kind.
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Sean C
they offer deals using "belly" such as discounts on dry cleaning. You can leave your detergent there, which is convenient.
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Christina DeMartino
They dont pick up and deliver when they say they will, ever. Used to be great, I think they have new management.
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Alex Wilk
Open until 10PM and you can earn points for free laundry service! Reasonable prices too!
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Rebecca Goldberg
Love Laundry Land! Fastest delivery service in all of the downtown area!
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D Williams
Great customer service, nice reading bench outside
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Cassie Padon
I love laundry land! Superb service with a smile!
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Joseph Dabah
great service great price. pleasant staff :)
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Zev Sohne
I love that Laundry Land has WIFI!
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Alessandro Casagli
Courteous staff and good prices.