Address: | 265 Madison Ave, New York, NY 10016, USA |
Phone: | +1 212-986-9800 |
Site: | monkeyslocksmithny.com |
Rating: | 3.1 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM |
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Suzanne D.
I had Monkeys install a deadbolt for my apartment two years ago. The other week, the deadbolt broke and I called Monkeys to see if they could fix or replace it (potentially for a discount since it had only been two years). I left a message on Sunday and then called again on Thursday. I explained what happened to the man I spoke with and asked why no one had returned my call. He began yelling at me loudly that it wasnt their problem and that they dont do anything for free (or a discount) and then told me to go somewhere else. I love supporting small businesses, but I expect to receive the same respect that I give them. I didnt expect a discount (but thought I might as well ask!) and certainly would have had them come to fix the lock, but now am definitely going somewhere else. Update: I had Lockbusters come and replace my deadbolt. They told me that the original deadbolt that Monkeys Locksmith installed was done so incorrectly and with sloppy work, which is why it broke.
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Noel Emanuel
Called them to find out if they could provide a cylinder and the gentleman who answered the phone was incredibly impolite, had an attitude, then hung up on me. Didnt even attempt to answer my question. Never have I ever been met with such anwaranted rude behavior when reaching out to a business. I suggest you go to literally any other locksmith for help.
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Janet Kar
Jeff was great! Charming fella that replicated 2 sets of keys, a total of 8 keys within 3 minutes. Total was about $20. Hes also got a bunch of accessories and door locks for you.
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S WS
A really kind man behind the counter. Took me about 1 minute (literally) to get my keys copied. Exchanged a joke and I was out of the store. Such a pleasant experience.
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Nicholle Lamartina Palacios
Their profile says they are open until 10pm. I got there at 8:20 and they were closed with their gate down and locked. Update your hours
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Douglas
Says they are open on sunday. They are, in fact, not. At least not this sunday.
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Chris Albanese
Great spot for getting keys made. In and out in about one minute.
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Jennie Ramirez
asked for two regular key copies. Very quick, $5, polite.
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Kylie Sicking
Said they were open at 8 and no one was there at 8:15.
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Eleanor Killiam
Very fast, friendly, and convenient!
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curtis terry
0920 and they are closed