Address: | 1 Whitehall St, New York, NY 10004, USA |
Phone: | +1 212-330-5151 |
Site: | usps.com |
Rating: | 2.3 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM Closed Closed |
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Lutao Xie
I went to this office a couple of times because I had to. This is the only one thats close to my work office. It depends on who serves you there are only two staff there that are nice which are this one young lady standing in the corner and this only guy there who serves occasionally. The other two older women are just not nice. This middle aged black women who has short blond hair is very rude and talk down to the customer. Shes grumpy and has very big attitude and does not want to help. She blames you for not being prepared when you are just asking for help and trying to figure out how the shipping works. Not everyone is supposed to know what to prepare exactly if they visited for the first couple of times! This is what they are there for but apparently she does not do her job properly. At first I thought she just had a bad day and it was just one time thing. Unfortunately every time I went there, she is ALWAYS RUDE!! Try to avoid her as much as possible unless you want your day to be ruined. I almost want to file a claim but I didnt since my boy friends mum is working at USPS at other locations too and shes a very nice lady! I understand their positions but apparently this lady at this location is just not doing her job correctly.
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JA Tucker
Absolute worst service ever in 40 years as a customer of US Postal Service. Rude would be a polite description. More like sadistic. I was trying to mail my mothers will,to her home state and I had the nerve ro ask the clerk for a couple of inches of extra tape to seal the envelope that I had just picked up from the nearby surrogates court. The clerk refused and then picked up the envelope and started slicng througb it with a scissor to remove the stamp she had put on, preferring to d o that than give me, or even sell me, extra sealing tape. My mother had just recently died, and I will never forgive this arrogant young woman for the unnecessary pain she so arrogantly caused me by insulting me then making a whole big show of it by laughing while she cut my mothers will envelope. Her supervisor was worse rhan uselesa, obviously intimidated by this juvenile bully. One of the worst experiences I have ever had at a U S Post Office, an institution I had always supported and respected..To make things worse, she loudly kept telling me how much she didnt care when I asked to see her supervisor, not once but several times. I just hope that she is never treated like she treated me during a time of grief.If she is, it will be justice served.
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Austin Walker
Rude staff who insult customers and refuse to help. Lady didnt want to get out of her chair to retrieve an item (that I paid for online) from a different window. She told me that they didnt have the item. I told her I could see it in the other window. She then looked, and told me that they didnt have it. I asked a different employee and she handed it to the lady helping me. Basically she didnt want to get up from her chair. Afterwards she refused to let me use a label cover to put my label on the priority mail package and said I had to use scotch tape, but I should have done that before I got there......yet I had to get the package from the counter at the post office, so it would have been impossible to do it before I got there. TLDR: Rude customer "service," lazy staff, and more expensive than FedEx or UPS.
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Mira Serrill-Robins
I was expecting to leave crying, but I had to go do it gritted my teeth and went. And was pleasantly surprised. The line was long and slow because there were only two clerks working, but thats not the clerks fault, and one of them got another person to star working. Pretty much everyone had some kind of issue--needing to do certified mail paperwork, being from another country and neither speaking English nor having enough money, etc. yet the staff were calm and friendly and helpful, and they got the job done. So dont go during lunchtime, and dont expect to be in and out. But given he resources they had, I thought the staff had notable grace about their jobs.
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Omar Amakhtari
Had a miserable experience at this post office. The associate there CJ Agosto was extremely unprofessional. Shelves were unstocked with envelopes and she gave me an attitude about why I was asking for one at her desk. Upon asking her for tape to affix my prepaid label, she told me to go away until I found some. Sad to see this is how USPS treats military veterans.
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Sumera S Shaikh-Syed
If you dont want to do your job with a smile, why are you working there. There are many unemployed people who need a job. I cant stand people who are rude and not helpful when working in a customer service related job. Also why am I being forced to sign the back of my credit card? I provided my ID isnt that enough????
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Maxim Smolyaninov
I cannot give them zero stars but I would. Extremely rudeness one of the person. USPS person forced me to stand in the line twice. First time just to get a custom form (they do not have all the forms on the back / description of the forms). At end I was recommended do not come anymore here and find another location
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Lina Smelyantsev
The staff is very rude and not helpful. The tone they speak with customers is unacceptable! I wish I could give this office zero stars. 1 is too much.
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Ben Plunkert
Have used this post office many times. Only once were the staff not rude and degrading. Cant believe my tax dollars fund these unprofessional animals.
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Vikas Gera
my experiences have always been great here. the staff are friendly and helpful. the place is tiny and always busy, but thats not their fault.
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Ann Kruetzkamp
They dont open till 10am which is insane for this part of Manhattan. If they opened earlier then the line at lunch wouldnt be so long.
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Daniel Castellanos
Teller was so rude and offensive. I tried to be extra nice to her but it only made her more irate.
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Bill Bath
They are not human beings. Hate-filled overworked robots!!!!!!!!!!
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Holly Jackson
The place is closed. No humans there. Just a self service drop box.
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Somsakul Sakulsurarat
What an awful awful place. The staffs are rude and condescending
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Digital NYC
Staff is really unhelpful and rude.
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Tewfik B.
Just dont go at lunch time.
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Ethan Davis
Super slow ... The slowest
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Aleksandra Pavlenok
Soooo slooooow
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Tanmay Bhatt
Amazing
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Sarr Police
trash